PCW Shop & Compare

« Back to product pricing for...

You are viewing User merchant reviews for...

CDW.com

200 N. Milwaukee Ave.
Vernon Hills, IL 60061

http://www.cdw.com

Hours:Monday - Friday 7am - 9pm CST, Saturday 9am - 5pm
800-848-4239(service)
sales@web.cdw.com(sales)
CustomerRelations@web.cdw.com(service)

« Back | 1 2 3 4 5 6 7 8 9 10 11 ... | » Next

Viewing items 11 - 20 of 215

- SORT BY DATE
- RATING
Overall Rating
5 Star Review

Reviewed by: njshore

Updated:07-18-05

CDW is the best! Very responsive and ver helpful. Anyone who gives CDW a 1 star is a fool. I love working with CDW, they have helped me out of so many IT jams. They are a Fortune 500 company, They are the 14th best company to work for in America and they are the most admired company in their industry......they have to be doing a couple things right. I would recommend CDW to anyone.
Overall Rating
5 Star Review

Reviewed by: skiguy330

Updated:06-03-05

CDW probably isnt the place for non-corporate buyers. I have a corp. account and can call my rep day or night to place orders. Prices can be a bit high sometimes but my rep is always willing to negotiate and I can frequently get over-night shipping for $15 or less. Highly recommended for corporate buyers.
Overall Rating
5 Star Review

Reviewed by: mreberle

Updated:03-25-05

One of the best online purchase experiences I have had. I loved the photo of the CSR when I went to look up the order status on the web site. Great customer care. Excellent shipping price for 2 day shipping.
Overall Rating
1 Star Review

Reviewed by: sallyp1

Updated:03-21-05

I ordered a fax software from CDW, then called with a question and they did not have tech support on it. Called MFG to find product would not do what I needed it to. Change from letter to legal. CDW says they wont return the product because the troubleshooting took us out of the 30 day window and the MFG wont return. $1,000 mistake to buy from CDW. Problems after 30 days -- you own them.
Overall Rating
5 Star Review

Reviewed by: pastranger

Updated:03-10-05

They have very great customer service. I bought an OEM GPS on Mar 9th, and I got it on Mar 10th. I found that it is with no software , and I call them. They picked the phone up very soon and help me solve my problem. Even though I still didnt find where I can get the software, I still had a great experience with them. You can trust them.
Overall Rating
4 Star Review

Reviewed by: bmcgar45

Updated:02-25-05

Pro: dedicated rep, quick delivery, negotiable sales price, quick & convenient ordering (i do my orders via email with my rep)Cons: High list prices, questionable freight charges.
Overall Rating
1 Star Review

Reviewed by: pschaeffer

Updated:02-12-05

I tried to buy a Asus A8N-SLI motherboard from CDW, starting back in December of 2004. They shipped the board one week later but it never arrived and went back to CDW. After a few weeks, I called and found out what happened. They created a replacement order that never shipped. I cancelled the replacement order in February. All the money I paid was properly refunded.
Overall Rating
2 Star Review

Reviewed by: Stevo1974

Updated:01-30-05

Started dealing with them in view of thier TV commericals. Will not repeat that mistake. Had to describe what a UPS was to my former sales rep for almost 1/2 hr.Often it takes a phone call and sometimes several to get thier best price. Many products I want are listed on thier website with "Please Call" instead of $$. Dont have time for that.This transaction took almost three weeks + repeated phone calls for software that was only licenses to be emailed to me. Delay blamed on mfg.
Overall Rating
5 Star Review

Reviewed by: mikesonntag

Updated:01-28-05

I would make another purchase with CDW. I would recommend CDW to anyone purchasing hardware, software or accessories. I have purchased from CDW well over 15 years now. I have never had a problem with anyone at CDW. They have always been responsive and helpful everytime. The people that have a problem with CDW dont know what they want and expect something for nothing. CDW could never get a 1 star rating. If you buy something, dont throw away the box. Some of these reviews are unvalid.
Overall Rating
2 Star Review

Reviewed by: valueseeker

Updated:01-26-05

CDWs service has slipped recently. CDW is great for corporate customers who get special pricing from CDW and only want to deal with one vendor. Even though I have access to corporate pricing, I still find CDWs price to be uncompetitive with other reputable sellers and now will only buy from CDW if I need the part right away (Im close enough to CDW that I can send an employee to pick up the item).