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US1Camera
426 N.WOOD AVE
Linden, NJ 07036,
http://www.us1camera.com
Hours:10:00am - 7:00pm Mon - Thur, 10:00am - 7:00pm Fri, Sat. Closed, Sun. Closed877-300-5070(sales)
877-300-5070(service)
Info@US1Photo.com(sales)
Info@US1Photo.com(service)
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Reviewed by: aegeland08
Updated:08-26-08
Sales service was superb. Bob provided detailed answers to my questions,recommended appropriate accessories,and provided sound advice. Sold me only what I needed and the price was right.
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Reviewed by: JohnD666
Updated:08-19-08
i only made my order online 72 hours ago however although im paypal verified and a person with an excellent credit score i was contacted twice and asked for documents that i faxed it in 10 minutes , i can understand that i even bought the other accessories that they recomended me to add , i did everything to please those guys simply because i am going on a vacation in 5 days from now (aug 25th) , they already cpllected their money since day one yet my order is "ready to be shipped" , i know they are excellent and great prices but i am complaining about the time regarding processing and ready to ship , they promised me 3 days shipping , but i know that can never happen
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Reviewed by: PaulBerryman
Updated:08-18-08
I ordered a camera expecting it to be delivered in 4-5 business days, but US1 forgot to input my phone number-add 3 days. So to make it up they tell me that they will send it out 3-day select, but now they foeget to put in my unit number. So I call UPS to re-direct the package, but US1 will not allow this. I try to call US1 but their customer service is closed and no one in sales will help me. I paid for a camera but I can not get it. After I wrote this US1 contacted me to find out why I wrote the above review. They sent me an extra battery and $20.00 credit to help smooth things over. Even though I told them that they forgot my unit number, when they sent out the battery they still forgot to put in on the package. I just happen to be outside when the USPS carrier arrived, so I got the camera and battery the same day.They do have good prices and I "might" buy from them again. One thing they could do to improve customer satiafaction is to extend their hours.
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Reviewed by: amrvera
Updated:08-18-08
Buyer beware! Regarding Order for the following items:Canon EOS 40D Camara Body with USA Warranty | 5 Year extended warranty | Canon Battery Pack | Tamron wide angle - telephoto zoom lens AF28-75mm f/2.8 | Hoya 67mm UV HMC lens filter | 67mm lens hood.I placed this order on JUL 26, 2008 through us1photo.com / aka us1camera.com. On JUL 30 my card was charged for the full amount of $1573.89. After waiting 11 days and no sign of package, I called to inquire about order status on AUG 8. I was told a strange story about my package falling off a conveyer belt and being crushed, and there being no more 40D?s in stock. On AUG 11, when order had still not been sent, I cancelled the order and requested a full and immediate refund to my card. It was not until today, AUG 20 that my money was finally returned to me. After filing report with BBB, and placing negative reviews, US1Camera finally made efforts to contact me and make things right. I am glad to have my money back.
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Reviewed by: mustanglt
Updated:08-18-08
Poor customer service. Receceived a call to verify that I did indeed made a "large ticket purchase."Really the call was to sell me accessories that I did not want. After not buying any additional items, 5 days later my item still had not shipped, I called customer service and was told it would be shipped the next day. Needless to say I canceled my order and bought it from another vendor on-line that shipped my item the next day. Was never told that ground shipments takes 4- 5days to process before they even consider mailing your item. I guess if you dont buy any "suggested" items your order is placed on the "well get around to shipping it" list. I will never utilze or try to utilize this company again. I may have to pay a few dollars extra, but it will be worth it to have the items I ordered shipped right away without any additional sale calls.
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Reviewed by: georgeluh
Updated:08-14-08
Great service and responsive. Joseph was very helpful and gave good advice. I would purchase from them again if the occasion arose.
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Reviewed by: davidjlatt47
Updated:08-14-08
I just bought a Canon SD 790 from US1PHOTO. Joe was the salesman. He helped me figure out which camera and accessories to buy. I really appreciated his patience and knowledge. I would definitely recommend US1PHOTO.
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Reviewed by: iap
Updated:08-13-08
Great product, good price, fast delivery.
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Reviewed by: xdsun
Updated:08-12-08
Im glad to choose us1photo to purchase my canon 24-105mm L lens. The price was good, the transaction was smooth and the shipping was relatively fast. I believe it is a very reliable retailer, definitely recommended!
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Reviewed by: nicara10
Updated:08-12-08
Recently purchased the rebel XSi camera for my boyfriend and he absolutely loves it. The camera is in great condition and ordering it was a breeze. Delivery was quick...actually got it in time for our trip to the Bahamas. He wont let me use it so Im going to order another one from them.
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