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egoodz.com
Chino, CA 91710
http://www.egoodz.com
Hours:Mon-Fri 9:00am-4:00pm866-598-4188(sales)
866-598-4188(service)
service@egoodz.com(sales)
service@egoodz.com(service)
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Overall Rating
5 Star Review
Reviewed by: philipdowell_1216088106
Updated:07-23-08
Extremely positive.
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Overall Rating
1 Star Review
Reviewed by: niebling
Updated:07-21-08
I ordered a mobo from this outfit and immediately called to upgrade my order for which they were happy to accept an additional amount of $20.99 indicating that the item would be shipped out as a replacement for the original mobo.The level of Customer DIS-service at this company is phenomenal. I called on at least 8 occasions and was finally told that they did not have the motherboard that I wanted but that they were expecting it soon. I called again one week later to ensure that they had shipped the right mobo and was informed that everything was OK. Well... they shipped the wrong part. Several phone calls later I they finally agreed to refund the additional charge, but have not done this as promised. I made at least 10 calls to this company and have still not resolved the issue. You can judge for yourself... I will not be ordering from them again- would be glad to here if you found this review helpful and avoided them because of this review; ken_niebling@yahoo.com
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Overall Rating
1 Star Review
Reviewed by: shpydah
Updated:07-21-08
One star is harsh but the experience is the worst Ive had with any Internet site. It took more than three days for my Order Status to change from "In Process" to "Backordered" for the Motherboard I ordered, though the product was listed as "In Stock" at the time I placed the order.Getting through via the Toll Free number was very difficult. The line was frequently BUSY, and once I did get a ring through the first time I was sent to voicemail. First two emails inquiring as to order status went unanswered, it was the VM message that ultimately put me in contact with an agent at the company who then helped me cancel the order. It is now 7/21/2008 however, and Ive lost a week of time screwing around with this company.I would not recommend doing business with this drop-shipper, there are plenty of other companies out there who can provide the close to if not the same exact deals you can get here and with whom you will no doubt have a better overall experience.
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Overall Rating
5 Star Review
Reviewed by: diceytimes_1215182916
Updated:07-15-08
Fast, accurate handling of order with plenty of email alerts as it progressed. Went well and smooth.
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Overall Rating
5 Star Review
Reviewed by: kendreck_1214858104
Updated:07-09-08
was kinda scared , due to some of the bad reviews but my exprience with this company has been very good and I would order from them again, only issue I had was not so informative e-mails and the break down of shipping options/costs.
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Overall Rating
5 Star Review
Reviewed by: oaxaca
Updated:07-03-08
Best deal that I could find and free shipping.
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Overall Rating
5 Star Review
Reviewed by: fford2733_1213998638
Updated:06-29-08
So far, so good!! Item exactly as described... arrived in perfect condition... best price on the web... what more can you expect??
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Overall Rating
1 Star Review
Reviewed by: gsmo51
Updated:06-25-08
I odered a GGW-H20L and they delivered a GGC-H20L. I am not very happy at this point and from the response I got from customer service (6-16-08), this looks like the exchange is going to take way too long. What good is FedEx next day if you send the wrong product?
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Overall Rating
5 Star Review
Reviewed by: Sodaker166
Updated:06-22-08
First product Ive ever ordered online. egooz website pretty good and ordering process is easy. My litte ASUS was shipped half a day after ordering with prompt e-mail follow up, and it arrived two days sooner than estimated.GREAT service, a good product at the best price, including free fast shipping.
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Overall Rating
4 Star Review
Reviewed by: jhthomas47_1212717837
Updated:06-14-08
See above, I am very happy with the unit ordered.
