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Buy.com

85 Enterprise, Suite 200
Aliso Viejo, CA 92656
Buy.com
http://www.Buy.com
 Hours:24 hours
1-800-800-0800(sales)
1-800-800-0800(service)
sales_service@buy.com(sales)
sales_service@buy.com(service)
  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: mrnitpicky

    Updated:01-06-10

    The Product Page said free shipping. However, they make one of the costly shipping methods the default on the shopping cart page. I know it's my fault I missed the shipping charges on the final page before order submission, but they said "Free Shipping", so I assumed that the "Free Shipping" option would automatically be the default. I'd bet that many people get tripped up on this.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: shiva.bhumy@gmail.com_8762132351

    Updated:12-27-09

    QA-Test

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: shiva.bhumy@gmail.com_8762132351

    Updated:12-27-09

    QA-Test

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: shiva.bhumy@gmail.com_8762132351

    Updated:12-26-09

    QA-Test

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: mercuryd

    Updated:12-15-09

    I ordered a Christmas present with plenty of time to spare and they sent the WRONG item so I promptly submitted an RMA for a return and then found out that you have to wait for it to get back to them in Canada, then wait at least a week for them to verify THEIR MISTAKE and THEN they may decide to ship you a new one a week or so after that and then you wait some more for shipping time. I complained through e-mail and by phone, asked to speak to managers, etc. to no avail and of course the item won't arrive by Christmas now so I told them to change the RMA to refund, which also won't happen until they receive the item I sent back and then about a week after that! This was my first and obviously last order through buy.com

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: hemanthqa

    Updated:12-04-09

    great services !!

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: alessandro1977

    Updated:12-03-09

    This is a test. Please ignore

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: Jack08

    Updated:11-26-09

    If I shop using any computer other than the one at home, Buy.com refuses to process the order. I am able to place orders with other companies usiing other computers, but not Buy.com, and But.com refuses to accept any responsibility for the problem so I usually shop elsewhere.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: JTzort1

    Updated:11-11-09

    An Unmitigated Waste of Money!Do Not Buy from Buy.com - Save yourself the time and wasted money in phone calls and aggravation.I have purchased limited items from buy.com for about a year, AND my most Recent Purchase WIll Be My Last from buy.comFrom initiation of purchase, to completion of the order, all the way to customer service, BUY.COM is a roller coaster ride of Aggravation, Confrontation, and Unmet Expectations.They will fight you on your order every step of the way. The final straw came recently when I required information and assistance on a warranty for my computer. No help at all.If you are expecting any type of assistance from the customer service side, avoid Buy.com at all costs.NOT WORTH THE AGGRAVATION - THE WORST CUSTOMER EXPERIENCE OF MY LIFE!

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: tunde_oni_1144665906

    Updated:10-22-09

    It's been a good experience so far.

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