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Dell Home
1 Dell Way
Round Rock, TX 78664,, TX
- http://www.dell.com
- Hours:Mon-Sun 6AM - 9PM CST
- 800-624-9897 (sales)
- 800-624-9897 (service)
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Reviewed by: AdolphusTilley985
Overall Rating: 1 Star Review
This is not a review of Dell Home, but Dell international. In Brazil they sell defectives laptops, Inspirons, that have the same overheating problems that the old Inspirons had in the US and other countries. You can go to Dell's Wikipedia to see the list of complaints and errors with this brand of Dell.They are criminals in Brazil, selling defective pcs and refusing to refund them without making people resort to suing. Avoid Dell at all costs until they have fair business practices for EVERYONE. They deserve to be punished for this.
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Reviewed by: ct_leblan2
Overall Rating: 4 Star Review
lease describe your shopping experience with Dell Home.
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Reviewed by: joevabart
Overall Rating: 1 Star Review
Estimated delivery was not made, no way to contact anyone in the US. Reps say anything to mollify you, but goods are still not delivered.Can only stay home so many days from work.
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Reviewed by: Dogtownartworks
Overall Rating: 1 Star Review
Dell's customer service is just horrendous. Good deals, yes. But don't try to return a defective item -- it's like trying to climb the Sears Tower with greasy fingers. I received two contrary and confusing ways to return the item. The e-mail from one of the customer service agents who contacted me had a non-existent phone number. It was actually the manager of the local UPS Store who saved the day. Dell, never again and I would advise you to do the same.
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Reviewed by: mrstamil
Overall Rating: 5 Star Review
Although the item was at a great price, and their shipping was quick, I'd be wary of ordering from them for Christmas gifts. They have a strict 21 day return policy. The rep was animate that they would NOT return the duplicate Christmas gift even though both my husband and mother ordered it from their site on the same day. BUT, I asked for a manager. He checked both order #'s, refunded the $ for one of them AND since it's a small item I do NOT have to send it back! Woo Hoo!
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