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Linksys WRT350N Wireless Router
Price Range
$89.00 - $204.0

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Reviewed by: pkruczynski
Updated:03-23-07
Duration of ownership:
Strengths: None that I can find
Weaknesses: Its a piece of dungSoftware is Horrible and doesn't workStops working intermittently or forever
Overall Evaluation: I got one set it up, it stopped routing.I returned it got another thinking it was a fluke.It stopped routing after the return period, and then it stopped working wirelessly.One is a fluke 2 in a row means dont waste your money on this dung.
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Reviewed by:
Updated:03-07-07
Duration of ownership:8 Months
Strengths: Stable connection, easy to install, good indoor/outdoor coverage area - thanks to wireless-N technology
Weaknesses: no extention cable for antenna, no outdoor antenna, router is not built for outdoor use.
Overall Evaluation: I installed this Linksys on the roof of my office. The intention was to establish a network connection between office building and my boss's house when he has a desktop with Linksys wireless-N network card plus external outdoor antenna. The distance is around 200 feet so the clear visibility between two antennas is required. Connection is stable and my boss can even connect to the office network using his laptop (indoor, wireless-G card). The only thing I didn't like is that if you want to use this router outdoor: - It's dangerouse to keep this router outdoor because rain, show, morning dew can easily damage its internal elements. - Linksys doesn't produce outdoor external antennas for these wireless-N routers yet. But it's great choice for indoor use.
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Reviewed by:
Updated:01-25-07
Duration of ownership:4 Weeks
Strengths: Speedy when functional
Weaknesses: Access Control function renders it useless for hours.
Overall Evaluation: The Linksys WRT350N has weak ineffective control software, and support that?s even worse! Cisco, shame on you! For a flagship consumer product, unfortunately the Linksys WRT350N is far below par. I lived with one for 3 weeks (as I invested many, many hours in failed attempts to obtain effective Linksys technical support) before I returned it to Best Buy. The firewall (and associated tech support) was what drove it back to the store. I have had many routers: Net Gear, D-Link, SMC, and several Linksys over the years. First, understand that I use the firewall?s access control for parental control purposes. So far the one that had the best potential to serve my needs was this one. I initially setup the access control, and found that while all settings were saved successfully, they were not in effect. I found my 16 year old still web surfing well after 2:00AM on a school night. So I called for help. I spent hours getting to someone who understood me. I thought those hours were well spent when they told me that I had not configured it right. The person said first you have to deny all access; then setup permission to allow. She said; ?you can not just apply restrictions.? Ok I did that, with the same effect, none. I called again and the next person who could understand what I was saying, after I explained my problem told me that the first Linksys tech support was wrong, and I should do it the way I had initially done it, but I must power cycle the router to invoke the rules. Ok I?m game. I thought I was doing it right in the first place, Power cycling invoked the set rules, and all was right with the world. Then a day or so later I added another rule. Same story, the rule would not work until power was cycled. Now I?m getting the hang of this, power cycling to invoke rules is inconvenient but effective. BUT NOW, every time I power cycle the router after a rule change... and only after a rule change? all Internet access is blocked on all nodes for 2 to 4 hours. Once it recovers, its fine, the rules work, and all is well until you touch the rules and power cycle it again. The last Linksys technical support person I spoke to said that the product team would be in touch with me to help resolve the product?s issues. I said I was glad to work with them. The promise was to expect a call in the next 48 hours. After 72 hours, the same person called back and said the product team need clarifications on all of the things we had already been over. So now I?m repeating this and dozens of other lame and unrelated questions to the same person because the product team did not have time to share directly with me. Three more days went by, no call from the product team, during the return process and again for the benefit of a salesperson I told this story at the Best Buy. Avoid the WRT350N, it?s not worth the money or trouble.
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Reviewed by: cq2757
Updated:01-22-07
Duration of ownership:1 Months
Strengths: It is suppose to have a lot of nice features such as create list of machines to grant/deny internet access for time periods, attach USB storage.
Weaknesses: Most of the improved features do not work such as multiple Access Policies setup with hardware addresses, and or IP address. Being able to retain wireless connection for longer than few hours.
Overall Evaluation: This unit was disappointment, even after firmware upgrade, all the features did not work as promised. I wanted to create Internet access policy for my children?s PC?s. I created one policy for each with specific time period and added the MAC addresses to the machine list. Only the first active access policy worked all others failed, after spending 3 ½ hours with tech support the problem is still unresolved. May be when all the bugs are ironed out that this unit may turnout to be useful.
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Reviewed by:
Updated:12-10-06
Duration of ownership:5 Days
Strengths: it hassome good features like the gigaports and storage link and some detailed firmware options
Weaknesses: wireless signal kept dropping not stable
Overall Evaluation: couldnt get my new laptop with n card to connect couldnt get my g cards to connect wireless signal dropped. my laptop was place about 5ft from router and no signal could be found when changed to g and b mode my cards could see a signal but couldnt connect. updated to new firmware and even exchanged for another but it had the same problems got it out of the box cards seen signal after about 10 min it dropped and never came back. i have a wrt54gs v3 running 3rd party firmware and never had any problems out of it. we also called tech support and they tried to tell me it was because i didnt have my router set up with wep. my old one isn't and don't have any problems out of it....the ones i received was version 1 maybe i just got a bad batchi will get one when it is more stable a later version not a version 1
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Reviewed by: DH21187
Updated:11-10-06
Duration of ownership:10 Weeks
Strengths: It hold papers down on your desk nicely.
Weaknesses: No stable internet connection, USB storage option doesn't work, No stable firmware for product, Tech support is in India and cannot be understood, India speakers read from manuals and are rude.
Overall Evaluation: DO NOT BUY THIS PRODUCT. IT DOES NOT WORK. I installed this unit approximately one week ago and it will not stay connected to the internet no matter what I have tried or Linksys technical support has. Their support staff is in India and they have no idea of what to do without reading from a manual. I spent hours on the phone with them being transferred from one person to the next who could not resolve the problems with the product. They originally claimed it was user configuration error, which wasn't true, as I spent hours with them and they could not find anything configured improperly to explain why the unit would not maintain a connection to the internet. . After several days of no help from India, I was eventually passed back to the US and spoke to Brian Beals, the supposed guru who could fix the problem, NOT. . I spent about an hour on the phone with him and he admitted the unit has an unstable firmware version installed on it from the factory. He sent me a new firmware version, 1.03.2, which he claimed would fix the problem, but it didn't. I now have no connection at all and have been forced back to using a direct connection from my PC to my cable modem to get an internet connection. He, rather than stay on the phone with me to ensure the firmware worked, rushed me off the line and said he would contact me if I was still having the same problem, which I am, but is now even worse. NICE CUSTOMER SERVICE. . Beals also mentioned there was a problem with the USB storage capability with the unit, which also doesn't work with most units also due to firmware problems. This explained why I couldn't see my NAS on my network after I plugged it into the WRT350N. GREAT JOB LINKSYS.... . My repeated e-mails back to this guru have gone unanswered and I am stuck with a $160.00 paperweight on my desk now. I am going to request a refund from where I purchased it as Linksys has shown quality and service are not a priority to them. . It's been almost a month since the latest firware flash and it now seems to be stable. If it reamins this way, I would recommend this unit. . January 12, 2007, the router has stopped working once again and will no longer allow a wired internet connection from my PC to the router. The wireless connection still works, but the wired connections are non-functioning. I have tried several other PCs, as I have 5, with the same results. DO NOT BUY THIS PRODUCT . Today, January 15, 2007, I had the pleasure of chatting with another Linksys tech, as my router has gone paws up again. I spent about an hour between holding and actually chatting with a tech who did not or could not resolve my problems. The router will not allow an internet connection for some reason, however, I can still access the router through my PCs. After sitting and chatting with the tech, she said they would be sending me an RMA number, which still hasn't appeared in my in-box hours after our chat session....Since then I have reflashed the router's firmware with an older version and it appears I have restored its connection to the internet. This issue is clearly a firmware related issue with this product, as the connection comes back after the flash....Will Linksys ever fix this product....IT DOESN'T LOOK GOOD SO FAR.. . I do have to add that the last firmware downgrade did double the rate of my N-network cards. I went from 130Mbps to 260-270Mbps. Too bad they can't do the same for my wired connections to the internet. November 5, 2007- I came home today to once again find that my router has died for no apparent reason. All wired connections to the unit no longer work and I have to once again go through Linksys's terrible technical support staff to try to get a new one. This will be my third or fourth replacement since I originally purchased it. Once I get the new one, I will just sell it on E-Bay and try to recover some of money back from this piece of junk. I purchased the Netgear WNR854T in the interim and it works just fine. The minute I plugged it into my network all was well with the world. Too bad I can't sue Linksys in small claims court to get my money back. I will never buy another Linksys product again.
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