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Overall Rating
1 Star Review
Reviewed by: leonhouck
Updated:02-05-08
Duration of ownership:1 Weeks
Strengths: Wireless connection worked great
Weaknesses: But cannot do any connection using a lan cable connected to any port on the rear of the unit, the cabinet seems to get quite hot, tech support was mediocre.
Overall Evaluation: I eventually returned the product for a refund after many hours messing with it. I was unable to do the setup using the cd but was able to do the setup using their ip address. The wireless worked fine but could never connect using a lan cable connected to any port on the rear of the unit. Their tech support could not figure it out, told me to return the unit. I then exchanged it for another which had the same problem. I'm surprized to have these problems given I am using a T60 lenovo laptop with windows xp. There is a button on the side of the unit which is not explained in the manual. The cabinet seems to get hot. Tech support can read alot from the script but pretty useless, they seem to have a heavy accent. Ex -They said I had a browser problem even though my browser worked fine, then said I had a cable problem even though the cable works fine on other routers.
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Overall Rating
2 Star Review
Reviewed by: Darr
Updated:07-20-08
Duration of ownership:30 Days
Strengths: For many years DLink has sold dozens of models of excellent 802.11a/b/g routers and access points, amassing a stellar reputation with consumers world wide.
Weaknesses: 40MHz-wide 11n channels in the 2.4GHz band will take up channels 1 through 10, limiting those previously sold b/g devices to channel 11 (in the americas and japan). In urban areas that = interference.
Overall Evaluation: Hopefully in the finished specification the IEEE will come to their senses and allow 40MHz-wide 802.11n channels only in the 5GHz UNII band, where there are a currently a dozen non-overlapping channels instead of only 3 as in the 2.4GHz ISM band. IMO, Linksys and DLink are urinating in the public pool by marketing any 2.4GHz-only 11n devices. (of course it's cheaper not to include a 5GHz radio too!) If the IEEE decides not to allow 40MHz-wide 2.4GHz channels in the final spec, the DI-655 will not be capable of reaching even half the currently advertised 11n speed.
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Overall Rating
5 Star Review
Reviewed by: spiralsun1
Updated:07-01-08
Duration of ownership:3 Months
Strengths: LOVE the awesome blue LED's!!! Finally--LED's that are bright enough. I am ashamed to say I bought it partially for those... When it works, it works awesome.
Weaknesses: If you have Vista computers and an XP computer hooked into the wired plugs get ready for HEADACHES!!
Overall Evaluation: I have 3 desktops and 2 laptops hooked into the router. 2 of the desktops have Vista and work fine. The 3rd desktop and the 2 laptops (wireless on laptops) have XP. The XP desktop does NOT WORK. The wireless laptops both work. VPN tunneling to work at home works fine. The one XP desktop has been offline for 2 months and I still cannot get it to connect to the internet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I'm giving it 5 stars for the blue LED's and the fast wireless anyway.ATTENTION!!!Update!!! I got it to work!!! The XP computer had been hardware upgraded and old driver remnants kept it from working. I uninstalled the Ethernet card in hardware manager and then re-started the computer. Problem solved. I LOVE THIS ROUTER!!!!
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Overall Rating
1 Star Review
Reviewed by: jj1100
Updated:04-13-08
Duration of ownership:3 Months
Strengths: None
Weaknesses: Money for nothing
Overall Evaluation: I have read the reviews on this router, and I thought that some of them may be because of their tech inexperience, but after my personal experience, I found differently. I bought this router and the D Link Exteme Destop Adapter DWA552 and attempted to install myself. After it wouldn?t install properly, I called up the D Link customer support number, and they walked me through many steps attempting to resolve the problem. Finally, they said that I must have a defective adapter and to return it to the Circuit City store where I bought it (Little Rock, AR). The store was out of the above adapters, so I bought a D Link DWA 142 adapter. I was also unsuccessful in getting any wireless reception for my remote computer. I went back to Circuit City to ask someone I bought this router, along with the D Link Xtreme Desktop Adapter DWA552. I could not get my remote computer to what I was doing wrong. I allowed a salesman to talk me into paying for Firedog (their tech installation people) to come out and do it themselves. My thinking was yes, I'll have to pay more ($99.99 for the router and $79.99 for the remote), but at least I'll get my wireless service set up correctly. After several missed calls (they were scheduled, but didn't show up), I went back to the store in person to protest. The store where I bought it was not the store who supervised Firedog, so I was routed to another store (in NLR, AR). The store manager assigned a new tech person to come out and do the wireless installation. When she got out, she brought different routers and adapters, this time wireless G, which she said was more stable. She got the wireless set up going, but after a few days, it didn't work. I called her back and she came back out and again got it going for a few days, but afterwards it quit again. I called her back and she said that she was fired from Firedog, so I started all over again, going back in person to the second Circuit City store to complain to the store manager. He then sent out a different tech person with the original Dlink N router and adapters. The new tech could not get the wireless system working. He said I had a virus that needed to be taken care of before the wireless could work. He then took both computers back to wipe down the hard drive and clear the viruses (and charged an additional $99.99). In a few days he brought the computers back and got the wireless system going again. In another few days it was not working. I went back to the second store and talked to the store manager about this. He was going out of town on vacation so he assigned my case to an assistant, who simply said to call Firedog and schedule a revisit. After waiting for a week for the tech to come back on the appointed day, he called me about 15 minutes before he was scheduled to be at my house. He said his Firedog supervisor wouldn't allow him to come back out unless I paid for another visit. I refused and went back a week later when the store manager was to return from his vacation. After talking to him in person, he said that he would call the Firedog supervisor and get it straightened out. He took my phone number and said that he would call me that night. A week later after not hearing from him, I went back to the store (this is getting old by now), to ask him what the status of my wireless installation was. He said that the store could no longer send out a tech person because they had sent tech people out 4 times and that they had fixed the situation, and that it was not their fault that it quit working each time. I pointed out that I had spent approximately $230 for the equipment from Firedog, $170 for the installation, another $100 for the removal of viruses for a total of approximately $500, and I had nothing any better than before I visited the store to buy the equipment in the first place. In other words, I would have been better off to keep my $500 in my pocket and not go through all the hassle from Circuit City. The store manager said that he couldn't do anything more to help me unless I paid for another trip. I am certainly not going to pay anything to Circuit City, either for services they are supposed to render, or will I ever buy anything from Circuit City again. This experience has jaded my opinion of Circuit City. Buyer Beware.
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Overall Rating
4 Star Review
Reviewed by:
Updated:04-03-08
Duration of ownership:
Strengths: Gigibit ports, powerful range, low profile, not bad looking (I like the blue LEDs!), a lot of options, fair price
Weaknesses: Setup Disk didn't work; issues with mixed-mode processing (n,g,b); a lot of details to manage that if you don't read the manual, you can get frustrated easily.
Overall Evaluation: This is a very good router for the price (I paid about $118). It replaced an older D-Link GameLounge router that blew out a wan port on a power surge. I like the white case with the blue LEDs - my switch and my other router and cable modem have green lights, and in the dark, it's easy to see what's blinking.It keeps up the throughput nicely - I have a high-end cable connection (30MB down, 10MB up) and at my home/office I not only have multiple PCs on the LAN, I also have the kid's XBOX live and WOW running. Oh, and 3 VOIP phones as well. Doesn't skip a beat.Had a problem with the wireless setup - the mixed "b,g,n" mode flakes out - had to switch to "mixed b,g" to work with my laptops (don't have "n" cards for them yet.) Seems like this is an issue with the router that may eventually get fixed in a firmware update, but we'll see.The CD didn't seem to want to work for me (Windows XP SP2), but I've set up dozens of routers before manually, so I jumped right in and got it going in about 15 minutes. However, there are a LOT of wonderful options for QOS, firewall, VPN and such - great flexibility, but you really have to read the help files to get the most out of it.Customer support was kind of weak - nice enough, but obviously reading from a script. If you're a techie, this isn't a big problem. But if you're a novice or end-user (notice I refrained from calling them "noobs") it can get frustrating.Overall, I'm very satisfied with the router; there are some minor improvements that could be made, but the plusses definitely outweigh the minusses. If D-Link could get their tech support a little more friendlier, they might see a big jump in sales.
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Overall Rating
3 Star Review
Reviewed by: marcin12
Updated:03-10-08
Duration of ownership:5 Months
Strengths: Better wireless signal than dgl4300, easy to work with. Gigabit connection, low ping times, wireless N
Weaknesses: Glitches in firmware, Wireless N 1.0, runs kinda hot, range not that much better than wireless G. Customer support
Overall Evaluation: I had this router for about 5 months and I think it was possitive exerience till I uprgaded to firmware 1.11 or maybe it started behaving oddly around then. Here's one problem that was solved. Router was making slow connection to some sites, like 1min to display a site. That was solved by changing wan speed from auto to 100m. Current problem under heavy network usage router disconnects allconnection ,wireless, network, internet and 5-10 seconds later it reconnects. To bad if you are playing a games you get kickout out of server. I don't think router showed more than 5 days uptime with my usage.
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Overall Rating
1 Star Review
Reviewed by: kryder727
Updated:03-03-08
Duration of ownership:64 Days
Strengths: NONE - poor quailty, dismal customer support
Weaknesses: The company, the DIR-655 and the people who work there.
Overall Evaluation: DIR-655 was bad right out of the box. The bad unit defaults to factory settings on a regular basis. Wireless range less than optimal even on high power. Tech support was okay, but seemed liked they didn't care and didn't want to be bothered. Return service is even worse. Charged 197.00 hold fee on credit card, they promissed to send a brand new unit, but they sent an old refurbished one, have to send both back, one at a time so I can stay somewhat connected. Was on hold to speak to someone for over an hour. Had to call back and zero out to an operator to speak to someone in charge. So far there has been a total of about 11 calls to the company just to get poor service again and again.
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Overall Rating
5 Star Review
Reviewed by: Ralph T
Updated:02-26-08
Duration of ownership:6 Months
Strengths: Excellent 802.11N wireless coverage compared to that of G and Super G. Even G is better. Stylish Apple-like design. Nice menu based setup. D-Link has listened top the customers.
Weaknesses: None
Overall Evaluation: I originally purchased this from NewEgg back when it was a loss-leader and got somehat of a better deal than it is priced now. Price has gone up due to this models populatity, stability and customer statisfaction. It is still a good deal. I have bought nothing but D-Link products for the past 6 years or so. D-Link engineers always provide firmware upgrades if a product has a problem. If you upgrade the firmware, update your NIC drivers and Windows and use good cables you should not go wrong. Pair this puppy up with a D-Link DSL or Cable modem for extraordinary throughput. Highly recommended.
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Overall Rating
1 Star Review
Reviewed by: RonenA78
Updated:02-12-08
Duration of ownership:4 Days
Strengths: Easy to use Web UI, didn't get to other features
Weaknesses: Nonexisting quality assurance, poor support
Overall Evaluation: I've purchased it online from Comp-U-Plus but since I was flying abroad in a couple of days and was kind of busy I decided to take it with me and open it there.Well, I opened it, configured the internet connection with no problem and then went on to wireless config. Except there was no wireless. I've tried everything - all possible configuration settings, all firmware versions, resets, setup disk that came with it, 3 different wireless network cards on 4 different computers - nothing.I've called the D-Link support in the states, and man it is bad. When the guy (his name was Shawn - it was so psychedelic that I can still remember it as if it were yesterday) realized that I was calling from abroad he went away for a while and then came back and told me that they do not support customers from abroad and pointed me towards a local D-Link representative. I explained to him that I bought the router in states, but he would keep on saying that "they do not support customers from outside of US". I then asked him to send me an email saying exactly that, so local D-Link support won't give me any problems, but he went into a loop and just kept going like a broken record: "we do not support customers from outside of US". At some point I realized that I'm speaking to him like to a 3 year old and he still fails to understand me, so I decided to give up and try my lack with a local D-Link support. To my surprise they were much more responsive - support engineer called me back in a couple of hours and after a brief discussion and one more attempted firmware update he said that the router is dead and sent me an RMA.So I shipped it back to Comp-U-Plus for a refund and went back to my trusty WRT54G with DD-WRT.Bottom line is - D-Link quality control was, to put it gently, careless enough to let a box with a DEAD RADIO ship and I had to pay for it's round trip across US and abroad.I can't say if it's a good product when it's working, but if you are willing to take a risk - at least buy it from your local brick and mortar store, so you can exchange/return it with no hassle.
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Overall Rating
5 Star Review
Reviewed by: Jaguar07
Updated:11-01-07
Duration of ownership:
Strengths: Solid range and bandwidth performance characteristics. Gigabit ports everywhere.
Weaknesses: The USB port on the back does not work for NAS. It wasn't designed to either.
Overall Evaluation: I have had this for about 4 months now. I have not had to reset the router once. It's had 4 minutes of downtime in that 4 months. I have 3 Desktops, 1 server, 3 laptops and two wireless printers connected to this router 24/7.I've been a Network Engineer since 1990 and never seen a more solid product in the wireless router category.Price was a nice $119 at Costco.It also has great reviews at Tom's Hardware.
