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Back to Officejet Pro L7780 All-in-One Printer

HP (Hewlett-Packard) Officejet Pro L7780 All-in-One Printer
Price Range
$247.35 - $566.74

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Overall Rating
2 Star Review

Reviewed by: david8913

Updated:08-06-08

Duration of ownership:2 Months

Strengths: Great machine the fax works great and the speed is fine.

Weaknesses: I had one of these arrive from Officetronics and arrived dead. Called HP found out the unit was refurbished and not as they advertised. The feeder that arrived from officetronics was broken.

Overall Evaluation: After getting my replacement from NewEgg it works great. I would not recommend anyone buying from Officetronics.com
Overall Rating
3 Star Review

Reviewed by: wstmyr

Updated:05-27-08

Duration of ownership:2 Months

Strengths: ease of set up, print quality, photo quality, customer service.

Weaknesses: adf defective - required replacement printer.

Overall Evaluation: good customer service, good printer, great features, worth buying.
Overall Rating
1 Star Review

Reviewed by: Geeniemagic

Updated:02-04-08

Duration of ownership:1 Months

Strengths:

Weaknesses:

Overall Evaluation: Don't know the strenghts and weaknesses yet. I purchased an L7780 2 weeks ago and had to return it because it kept spitting out half printed pages and many pages with one line of random characters printed at the top. 12 hours on HP chat with 5 different technicians and they couldn't resolve the issue. We went through dozens of "Try this". They all said it was a software problem, but I uninstalled and reinstalled the software 4 times according to their instructions. The HP Chat supervisor sent me an email saying there was nothing more they could do and I should go out and buy the latest version of Microsoft Office. Even though the same issues show up when printing from Word Pad or even sending a test page from the printer. I returned the printer and received a replacement L7780 today. Much to my disappointment, similar issues and again HP Chat said it was a software issue and to reinstall the software. I have had HP printers for 25 years and am so upset and disappointed with the printer and HP support.
Overall Rating
1 Star Review

Reviewed by: HLovejoy

Updated:09-10-07

Duration of ownership:12 Days

Strengths: Good Features

Weaknesses: Software will not install.

Overall Evaluation: So far I have attempted on five separate occasions to install the software. Four of these times have been with HP Technical Support directing my actions. I can print, however, I cannot fax, I cannot scan and my CPU usage is locked in at 100%. HP Technical Support told me they would call me this morning at 8:00 AM and attempt a remote load. It is now 3:30 PM, and no call. If I do not hear from HP by 10:00 AM tomorrow I will be returning the product.
Overall Rating
1 Star Review

Reviewed by: pricegberjjj

Updated:07-07-08

Duration of ownership:4 Months

Strengths: nice print qualityone of the best cost per page for an inkjet

Weaknesses: does not work reliabily, incompatible with MS Office 2007 (cuts off end of MS Word documents and forgets to print first columns in MS Excel spreadsheets)

Overall Evaluation: HP customer assistance tries their best but the drivers for this printer are defective. It just does not work reliably. As best I can tell this printer is incompatible with MS Office 2007 (cuts off end of MS Word documents and forgets to print first columns in MS Excel spreadsheets). ONE of the LEVEL 2 tech support folks confirmed this. I have spent hours upon hours trying to make this thing work reliably without success. Periodically it just decides to stop working. Save yourself the headaches. While this is suppose to be a fully network capable AIO it just does not work that way. When I have network problems Hp blames it on everything except their printer. I have installed/uninstalled the drivers for this thing dozens of times. By the way, you don't just uninstall. You have to go in and do some editing to get all of its bits an pieces out of your system. Great potential, poor delivery
Overall Rating
1 Star Review

Reviewed by: HPNOT4ME

Updated:06-22-08

Duration of ownership:7 Days

Strengths: NEVER GOT A CHANCE TO USE IT.

Weaknesses: DOES NOT HOOK UP TO A WIRELESS ROUTER

Overall Evaluation: I purchased this printer because I was told that it was designed for a high volume office. I was also told by a Staples employee that this was the best printer they had. I am now on my 4th printer in one week. The first 3 printers froze up when I tried to connect the wireless up. The 4th is a different printer all together. I later found out by troubleshooting the problem that this has happened to most of these printers and hp knows about it and is still selling them. HP tech support told us to update our router firmware, which we did...still nothing. Please spare yourself the trouble that I went through and don't buy from a company that knowingly sells a product that is inoperable. The following is straight from HP's web site.HP Officejet Pro L7500, L7600, and L7700 All-in-One Series - The HP All-in-One Stops Responding during Wireless Network SetupIssueThe HP All-in-One turns unresponsive during the wireless local area network (LAN) setup. No buttons on the front panel respond, and the HP All-in-One cannot be turned off with the Power button. The control panel display freezes.
Overall Rating
4 Star Review

Reviewed by: stangler

Updated:06-11-08

Duration of ownership:3 Months

Strengths: clear intuitive directions; multiple options; clarity of printing output

Weaknesses: none noted; performs up to expectations

Overall Evaluation: excellent all-in-one device, far more sophisticated than earlier versions; performs all functions with intuitive directions; output looks at times laser-like, rather than ink; good value for price point
Overall Rating
5 Star Review

Reviewed by: VGioia6888

Updated:04-16-08

Duration of ownership:2 Months

Strengths: Fully loaded printer with all imaginable features.

Weaknesses: Just a couple

Overall Evaluation: Overall, I can enthusiastically recommend the HP OfficeJet L7780 All-In-One printer, fax, scanner, copier. It's super fast, the print quality is excellent, and economical to operate. According HP it'll cost about 1.5 cents for a black page and around 6 cents for color pages, depending on the complexity. The direct photo printing capabilities are great for both office and home user, and if you do a lot of printing, or if you need to print two-sided copies then this is a fabulous machine. The wireless capability and digital filing are just the icing on the cake for me. On the other hand, there are some potential drawbacks. The photo menu is not always intuitive, and some of the options could be re-arranged to fix this. I've also once experienced a false alarm paper jam when doing a large print job. For instance, one time while a large document was printing, after the first 7 pages or so, the machine stopped printing and said that the printer had a jam. So I checked to see where it was and there was nothing to be found that could have caused a jam. So then I had to restart the job and everything went smooth from then on. Hopefully, I never got this false alarm ever again.This machine is great and I highly recommend it.
Overall Rating
1 Star Review

Reviewed by: dalemcc311

Updated:03-04-08

Duration of ownership:1 Days

Strengths: It looks nice in the Box and thats where it should stay

Weaknesses: Software doesn't work on Mac or XP and support is from India by e-mail at best!

Overall Evaluation: It is apparent that the HP All-In-One should be recalled! Software out of the Box has major fatal errors on XP with no support at all from HP (India HA!) Tried to load on my new MAC software issues loading but HP new about this! Best suggestion is don't buy! My unit is one day old and I am returning it back to the store. (Techincal support by e-mail is not at all Support!)
Overall Rating
1 Star Review

Reviewed by: samtaxman

Updated:02-26-08

Duration of ownership:16 Days

Strengths: Easy to use scanning software

Weaknesses: Tech support sucks unless you can speak Indian.Not VISTA 64bit compatable out of the box.

Overall Evaluation: I spent 4 days trying to get this machine to work with an HP Vista-64 bit machine. All you get is one Indian after another who can't speak or understand English. I gues that is to be suspected as their phone systen does not work well either. The ink cartridges all blew up after 12 copies. The document feeder is cheency. Bottom line it went back to HP along with the computer.