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Overall Rating
4 Star Review
Reviewed by: normsp
Updated:02-14-08
Duration of ownership:3 Months
Strengths: When it works it is very fast with excellent print quality.
Weaknesses: Poor reliability. Didn't work out of the box. Replacement unit worked fine for 2 months when it stopped printing black. After many hours on the phone with HP, they finally replaced the black/yellow print head (free) and it works again, who knows for how long. Software installation is very slow and painful. Operation is very noisy.
Overall Evaluation: A great printer when it works, but reliability is pretty bad so far. It also uses much more ink than as advertised, maybe because I have had to clean the heads so many times due to printing problems. The duplex printing is nice, but VERY SLOW since it waits for the ink to dry on each page before continuing.
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Overall Rating
1 Star Review
Reviewed by: stevefordsjf
Updated:09-10-07
Duration of ownership:2 Days
Strengths: Nice prints
Weaknesses: First unit started jamming and HP recommended replacement with refurbished. Since it was only 2 days old returned it to the store. The 2nd unit emptied the Magenta cartridge into the unit after 5 pages of printing. Ink was dripping out the bottom onto my laser printer. Called HP and they suggested I return it to the store again. I got my money back..
Overall Evaluation: Since HP quit using the canon print engines, the printers have gone down hill in my opinion.
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Overall Rating
1 Star Review
Reviewed by: ifdefmoose
Updated:03-24-08
Duration of ownership:2 Weeks
Strengths: Very fast print speeds for text and photos; excellent text output quality; relatively low cost per page; great feature set (duplex printing and ADF, standalone and network fax, scan to network)
Weaknesses: Limited paper handling (no manual feed slot), poor color photo output, buggy software installation and conflicts with other image acquisition software
Overall Evaluation: Despite the many negative reviews posted here and elsewhere, I bought one of these printers. I should have paid more attention. I spent at least 20 hours, including a 3 hour HP tech support call, trying to get the printer software to install with a network connection on 2 of 3 WinXP and 1 of 2 Vista computers. There is a conflict that neither I nor tech support could identify or workaround. In addition, the installer will not run more than once for the same printer, requiring a complete uninstall and manually removing registry entries between attempts. After 3 hours, the HP tech support person decided there was something wrong with my router, and I had to open ports in order to get the network install to work, even though I told her I had installed it successfully on a third WinXP PC and a brand new Vista PC. She agreed to call me back in an hour, after I had reconfigured my router, but never did so. I had the same install problems with the latest software downloaded from the HP web site (8.0.1) and the CD that came with the printer (8.0.0). I finally installed it with a USB cable, just to test the print quality. Text output was very good and very fast. Photo output quite fast, but poor quality, with visible banding and lines that did not appear when printed on my old slow Canon photo printer. I tried one color copy: the red text on the original printed as orange on the copy. I don't know if the problem is with the scanner or the printer. For an office printer, this unit also has very limited paper handling: a single tray, and no manual feed slot. I'm returning it for a refund. Next time I will pay more attention to the negative reviews. Fortunately, I purchased the printer from a vendor (Amazon) that accepted a return, even though I had installed the ink cartridges and used the printer. In addition, 3 months later, after having run the full "level 4 uninstall" at least twice on all 5 computers that I used in my initial tests, there is still some HP software running that periodically checks for updates on the internet on 2 of my computers.
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Overall Rating
1 Star Review
Reviewed by: dsrs
Updated:11-25-07
Duration of ownership:1
Strengths: great reviews and advertising
Weaknesses: 100% failure rate so far
Overall Evaluation: bought this for my library in switzerland, based on reviews and cash back [should have been a warning in itself]first machine dead out of the box, though cost me two hours on phone with moroccan 'support' to determine that while he attempted to fill out various formssecond machine lit up but OK button on control panel dead so could not set upthird machine set up and actually made one copythen reported problems with colour printhead, after reset reported problems with black printheadnow awaiting delivery of FOURTH machine
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Overall Rating
1 Star Review
Reviewed by: RollerSkater61
Updated:06-16-07
Duration of ownership:1 Days
Strengths: Not Known
Weaknesses: Out of the box, our L7680 has 2 problems. It erroneously says the printhead latch is not closed. It also says the carriage head is jammed, but paper has never been loaded into this machine.
Overall Evaluation: In addition to the probs above, the machine is making a lot of noise and it does not sound at all like a properly working printer. We were quite careful to remove all packaging materials and install printheads and ink cartridges carefully. It is going back to the store as soon as we finish eating dinner...
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Overall Rating
5 Star Review
Reviewed by:
Updated:05-25-07
Duration of ownership:
Strengths: Speed, cost/yield of ink cartridges, duplexer, Ethernet
Weaknesses: Reliability Unknown
Overall Evaluation: Before you knock the printer for draining the ink when you first fire it up, take a look at the design. The ink cartridges connect to the print heads through long flexible tubes. First time you fire it up, you're going to waste a bunch of ink filling the lines and printheads, but you shouldn't have to do that ever again (unless you replace the printheads). This also explains the startup noise people have been complaining about - it has to pump a lot to prime the lines and printheads. I will be buying this thing tomorrow, and look forward to a long life in my home office.
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Overall Rating
1 Star Review
Reviewed by:
Updated:05-06-07
Duration of ownership:2 Days
Strengths: > Excellent printing...> Fantastic feature list...> Low cost per page
Weaknesses: > Noisy...> Extensive start-up process (plan to leave it always on)...> Cheap plastic parts, not durable enough for actual office use
Overall Evaluation: For eleven years my trusty HP Officejet Pro 1150C stood ready to make copies and serve as a main color printer for my small home business. Finally, I decided it should be replaced when my third super-deep cleaning revealed seriously worn parts (although it still functioned with only an occasional unexpected 'clunk'). Enter the L7650. It seemed to have all the features I always wanted in the old 1150C.On arrival, the L7650 paper tray cover had a broken catch. The first-time out-of-the-box start-up process takes 12 minutes for this printer--during which time it sounds much like a paper shredder. In normal operation this unit is louder than any of my other three printers. After a couple copies the ADF (document feeder) sensor mechanism failed. Following these issues, and an hour on the phone with HP customer support for some software glitches on install, I concluded the L7650 wasn't ready for prime time. HP offered to send a replacement unit in 5 days, but I told them mine was going back to the store. I'll wait to see if there is a rev. 2 version before trying a second unit. My old 1150C is back on duty, working 'just fine' after 11 years.
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Overall Rating
3 Star Review
Reviewed by: 23warrior
Updated:03-18-07
Duration of ownership:1 Days
Strengths: I replaced HP officejet 9110 (home office use), so I printed documents to compare the printing. I found the documents on the officejet pro L7680 to be significantly better in detail, color & quality.
Weaknesses: You need to reinstall a couple of times and the ink cartridge will drop to 75% ink remaining in all colors.
Overall Evaluation: After completing set up, my ink gauge dropped to 75% in all colors. When I called HP, I was told that the cartridges w/printer have less volume then the standard size 88 ink cartridge. So, you need to spend $100 for the regular ink cartridge to actually judge the output usage. Therefore, I am planning on returning the printer to the HP store and wait for more reviews on it. I have 21 days to figure if the usage meets HP's claims.
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HP (Hewlett-Packard) Officejet Pro L7680 All-In-One Inkjet Printer
$219.00 •
•Specs
