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Reviewed by: rcharby
Overall Rating: 5 Star Review
Duration of ownership:2 Days
Strengths: Everything from the high speed printing, excellent output and highly informative web interface.
Weaknesses: Nothing.
Overall Evaluation: I cant say enough about the Xerox Phaser 860. I thank the tech gods when a company gets a product right. The web interface is full of information that includes SMTP notices! The output is excellent and the speed is scary fast. Setup was the easiest I have seen. Remove two cardboard protection pieces, drop in the cool solid inks, plug in the power cord, ethernet cable and turn on. That is it! Nothing else to do. It took me no more than 5 minutes to setup. As far as the initial warmup, it's not a problem. We have a Lexmark C710N as well and that thing is a joke. It is slow, noisy and the printout is bad. With the Phaser 860 you also get free black ink for life. This means we can replace our Laser Jets and Inkjets with one printer. I am glad I took a chance on the Phaser 860.
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Reviewed by: epthompson
Overall Rating: 4 Star Review
Duration of ownership:3 Months
Strengths: business graphics, B&W text, duplexing
Weaknesses: at photo quality, speed is slow, putting it mildly, legal support is weak, and it's a poor office "neighbor"
Overall Evaluation: We have an 860DP and print 5K pages per month. The PC World review cites parallel lines and images that look like they were printed by an inkjet - this is not our experience at all. My suspicion is that running a "remove vertical lines" cleaning would have solved it. With quality on anything higher than Basic Color, the output is exceptional. Color fidelity (as compared to Pantone samples) is excellent, and the color is rich and vibrant. Text is sharp, deep black and first-page-out times, color or B&W are fantastic. The poor support for legal size is a fault, as is the 12x8.3" printable area (which leaves large borders on legal documents). The manual feed is a sick joke, with a sensor that will penalize you if you're a millisecond too fast in placing the sheet, which is quite frustrating on long print jobs. I recently printed 250 legal sheets via manual feed, and the only thing that kept me from sending the printer into Puget Sound was that the output looked like offset, printing on a paper that inkjet printers loathe (Kromekote). Others have mentioned the sounds (jarring) and the smell (vaguely hot Crayola) but no mention of the fact that it puts out a lot of heat. Think "space heater". All said, I'd still buy it. For printing letter-size documents with business graphics (logos, charts, etc) there isn't a better choice and nothing can beat it on cost-per-page. Changing the manual feed to a paper tray bypass would make this an almost-perfect business color printer.
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