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Samsung BD-P1400 Blu-ray Disc Player
Price Range
$199.00 - $439.99

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Overall Rating
1 Star Review

Reviewed by: Washougal2008

Updated:10-05-08

Duration of ownership:5 Months

Strengths: nice picture (if working)

Weaknesses: Locks Up - can not retrieve discs

Overall Evaluation: I want my Iron Man DVD back. It is inside and it won't come out! Help! Been using this plaver on about 12 other discs - no big problems - though slow to load and loud (bearable, barely). Picture is good when it works - noticed I can't access all menu items. Was not aware I had to update firmware. Thought I would have a working player for $369. Imagine that was too much to expect. Now I can't even update firmware because locked up. Tried everything (short of sledgehammer). Have tried to contact customer service - NO HELP there! Do not buy SAMSUNG.
Overall Rating
1 Star Review

Reviewed by: eagle6305

Updated:09-21-08

Duration of ownership:7 Months

Strengths: none

Weaknesses: many

Overall Evaluation: Being a huge film buff, I was excited to finally upgrade to Blu-Ray and collect high definition titles. What a disaster it's been since buying this product. Literally, from the first day, I had problems with skipping, pausing and not playing Blu-Rays. After two firmware updates it still didn't work, so I sent it to the shop in NJ where they fixed the problem. It worked well for 90 days, now won't play Blu-Rays at all. so, once again it's back in the shop where they have ordered parts and I'm waiting to see if they can fix it. I've been on the phone with technicians 10 times and all have agreed that they provide more technical support on this product than any other. It's loud, slow, unreliable and a major disappointment. Save yourself the headaches and frustrations and do not buy this player...
Overall Rating
4 Star Review

Reviewed by: dcrystal01

Updated:04-30-08

Duration of ownership:65 Days

Strengths: Very good viewing quality, ease of use, energy efficient feature. Easy to use menus.

Weaknesses: Need to upgrade firmware out of the box, a task that is difficult for some folks.

Overall Evaluation: very good price, player does a fantastic job with blu-ray, a very good job with regular dvd. Be aware that to create the firmware update cd you must be able to burn an iso file. Other than that, a wonderful player. Energy saving feature comes on sooner than I like. I have gotten very good support from Samsung on the phone.
Overall Rating
5 Star Review

Reviewed by: NYCshopper2008

Updated:04-05-08

Duration of ownership:15 Days

Strengths: Easy to operate, great picture quality, relatively inexpensive

Weaknesses: A bit slow

Overall Evaluation: This is my second purchase of this player - good product. Rememeber to update the firmware. I purchased it as a gift several months after buying one for myself. After a review of what is available on the market I decided on the same model.
Overall Rating
5 Star Review

Reviewed by: krazeemexykan

Updated:04-04-08

Duration of ownership:2 Months

Strengths: fast load time, great picture & audio. Affordable & reliable.

Weaknesses: none

Overall Evaluation: I have not had a single problem/issue with this player. from day one, it has performed like a champ. the images and audio produced by it are unmatched. Outperformed my PS3 and my friend's Sharp hands down. Would strongly recommend this to anyone.
Overall Rating
1 Star Review

Reviewed by: Bungle

Updated:03-30-08

Duration of ownership:3 Days

Strengths: Havnt found one yet.

Weaknesses: Poor build quality

Overall Evaluation: I bought one of these players and couldnt wait to set it up. I got it home and immediatley unwrapped it. I set it up and switched it on. I first tried the film "300" and it played. I switched to off and then placed it neatly amounst my other players. I was disapointed to see that upon switching it on for a second time, the player "froze" and displayed "loading". I turned it on and off hopeing the player would sort itself out. NO! It didnt. Each time the samsung screen displayed and the player said loading. Nothing happened. I let it load several times for up to 20mins. Still nothing. I even tried other films just in case it was the film error and not the player. Still nothing. Dont buy this product. Too many problems noted by other users.
Overall Rating
1 Star Review

Reviewed by: mikeasbell

Updated:03-17-08

Duration of ownership:24 Days

Strengths: Great Picture easy to setup, you can update the firmware on this one.

Weaknesses: noneUPDATE: 3 weeks later only plays blue ray DVDs, won't play standard DVD or even a CD. Samsung says send it them to be fixed.

Overall Evaluation: Picture looks fantastic. Sound is dolby digital. I've put 3 new blue ray discs in, and all of them have worked, and so have the old standard DVDs. Firmware can be updated through an ethernet connection for future Blue Ray formats, and any potential problems. Easy to use. UPDATE: 3 weeks later only plays blue ray DVDs, won't play standard DVDs or even a CD. Also will not reconnect to the network. Samsung says send it them to be fixed. They didn't even want to pay to ship it to them, so I had to call them back for that and complain once I received the email. At this point this gets an unacceptable rating I am out a DVD player for at least 3-4 weeks which will include shipping it to New Jersey, plus over $300 on a DVD player that's already failed once. I hope it continues to work after they send it back.
Overall Rating
3 Star Review

Reviewed by: buckett18

Updated:03-11-08

Duration of ownership:4 Months

Strengths: - Relatively affordable- 1080P Output- Decodes new audio formats and outputs via LPCM

Weaknesses: - Requires frequent firmware upgrades to play certain movies- Slow load times

Overall Evaluation: For the price this player is OK. I have purchased many Samsung products in the past, including other BD players and TVs. This will probably be my last. Their build quality and performance standards just aren't acceptable for the investment. Overall I am fairly satisfied with this unit though. I have it paired with a Sammy 50" 1080P DLP, H/K AVR 247, and Infinity Primus speakers. The unit's performance in this setup is very good (after firmware upgrades). With those firmware updates it has played everything that I have thrown at it (after long load times). Make sure that if you buy a Sammy BD player that you get the 1400 or later, as the 1000 and 1200 are terrible (personal experience).
Overall Rating
1 Star Review

Reviewed by: ironskull

Updated:02-15-08

Duration of ownership:

Strengths: Quality picture

Weaknesses: build quality lacking

Overall Evaluation: I set up the player and it performed well until I rented Trapped on blu-ray. When I loaded the disc it displayed a screen indicating the disc would not play without a software upgrade. I plugged in a phone-line and did a firmware upgrade. I then attempted to play the movie a second time whereupon the the tray lock up and no amount of resets would get it open.I was so disgusted I took out my revenge by destroying it with a sledge hammer and then tossing it into the dumpster.When they build a real blu-ray player for under $200.00 I'll think about buying another one.
Overall Rating
1 Star Review

Reviewed by: heedaf

Updated:01-05-08

Duration of ownership:15 Days

Strengths: Good Picture

Weaknesses: Won't play some Blu-Ray Disks

Overall Evaluation: I've gone through 2 Die Hard disks and the player just locks up. I've downloaded new firmware without any luck. Looking at some forums, everyone is having these problems with certain disks. It is hard to believe that Samsung would release a player that doesn't work with all the movies and that an upgrade to the firmware doesn't take care of the problem. DON'T BY THIS PLAYER!