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Brother MFC-9840CDW Multifunction Printer

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15 User Reviews

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• Reviewed by: Drtam

  Updated: 09-23-09

  Overall Rating: 1 Star Review

  Duration of ownership:

  Strengths: Good quality

  Weaknesses: takes a long time to warm up

  Overall Evaluation: If you are retired and do not mind waiting this is a Good quality reliable machine for you. Every time when you want to copy something you just have to wait and wait and wait for the machine to warm up and then you have to wait again for the scanning bulb to warm up. A very good machine if you don't mind waiting.

• Reviewed by: ifdefmoose

  Updated: 10-10-08

  Overall Rating: 4 Star Review

  Duration of ownership:

  Strengths: Great feature set, excellent price/performance

  Weaknesses: high power consumption (38w) while sleeping; loses date/time when powered off

  Overall Evaluation: This printer has everything that I want for my home office, at a price point well below anything comparable on the market. It scans to the network, has duplex ADF and printing, legal size scanner, and a host of other features. I read all the reviews, and I want one. I have 2 problems with it: First, the relatively high power consumption when not in use (38w while sleeping, and 30 minute timeout for scanner light that cannot be shortened); second, the fact that it loses date/time setting when powered off. I'm trying to decide whether to buy this one, especially at the steep discounts now offered, or wait and hope the next model resolves these two (minor) issues. How does a printer get an Energy Star rating when it uses 38w while sleeping?

• Reviewed by: SusanBunch

  Updated: 09-01-08

  Overall Rating: 4 Star Review

  Duration of ownership:1 Months

  Strengths: Print quality, durability, ease of set-up, networking capabilities

  Weaknesses: Network scanning is somewhat iffy

  Overall Evaluation: I purchased this product to replace a plethora of printers in my home office and to have one networking printer. The set-up was a breeze and I have been able to access the printer from every computer in the house (PC and Mac), except for one which I am working on now. Printing speed is slower than I expected, but a little faster than the printers I have accessed via Bluetooth. If you are looking for speedy start-up printing, this may not be the printer for you but once it starts printing, it is fast. Sometimes it takes a while for the print job to reach this printer. Print quality is fine but I have only been using for documents and have not yet had time to play with photos. All in all I am very satisfied with this printer and the ease with which we are all able to print without being physically tied to the printer or in the same room for Bluetooth.

• Reviewed by: Nytehawq

  Updated: 08-11-08

  Overall Rating: 5 Star Review

  Duration of ownership:30 Days

  Strengths: Built in auto duplexing, wireless, Available Linux drivers.

  Weaknesses: None so far.

  Overall Evaluation: What an amazing multi-function device. It does everything I've wanted in a multi-function device and more. My two favorite features is it's wireless capabilities and that it works with LINUX. Drivers for the 9840CDW are provided for you in the latest version of Ubuntu (8.04). Brother's website also contain additional drivers to allow scanning and faxing. It's quality is amazing for the price with a ton of features as well. A lot of thought went into the design of this MFC. It's one of the few MFC's that allow auto duplex printing, copying and faxing. This MFC also offers a large number of options for faxing. There are even multiple faxing options to support homes with only a single phone line. My one and only complaint was that it was a bit difficult to find a stand/table that could support it's size and weight of near 115 lbs. I've been a big fan of Brother printers for awhile now. They have been one of the very few printer companies that offered built in duplexing at prices that beat printers without duplexing. After using this MFC I am now an even bigger fan. GO BROTHER!

• Reviewed by: crunch03

  Updated: 07-30-08

  Overall Rating: 5 Star Review

  Duration of ownership:2 Months

  Strengths: Great all in one solutionWifiWell built

  Weaknesses: A bit slow

  Overall Evaluation: I bought this printer for my home office in April 2008. I wanted a single machine that I could use to print (B&W & Color), Scan, Copy, Fax and it had to be able to duplex, all over a network. I have used it for all of these things and it has been flawless. It was easy to set up (follow the instructions and disable your antivirus software!!!) and has worked perfectly for everything I need. It isn't the fastest machine out there, but I'm not a high-volume user so I don't care. For an all-in-one solution, it fits what I need perfectly. It comes in a very big box, be prepared.

• Reviewed by: davisc04

  Updated: 07-18-08

  Overall Rating: 4 Star Review

  Duration of ownership:3 Days

  Strengths: Excellent copy and print quality. Duplex capability. All in one form factor.

  Weaknesses: Can't multitask. Duplex scanning requires the machine to run each page through 3 times.

  Overall Evaluation: This is a great machine for the money. It's relative size for an all in one duplex machine is great. The only problems... It can't multitask... Once you have started faxing something or started to make a copy, you can't begin another project until your original one is 100% completed. Another problem is that because there is only one scan head, to duplex anything the machine must run each page through 3 times which really slows things down. Other than that... It's a great buy.

• Reviewed by: chanamasala

  Updated: 07-04-08

  Overall Rating: 5 Star Review

  Duration of ownership:2 Days

  Strengths: Printing, scanning, auto feeding, fax, copying, built-in duplexer

  Weaknesses: Heavy, envelopes don't come out very nice

  Overall Evaluation: I always wanted a color laser all in one. It's totally the ultimate home machine. Prints fast and nicely. Copies just as nicely. I haven't tried fax nor the wireless. But it has that too if you are interested. This thing has it all. Networkable, duplexer(print,copy,scan) included, ADF, print, copy, fax, and scan. Brother made a product of high merit with this machine. One problem is envelopes don't come out well. Too get the best envelope printing you need to adjust the fuser setting behind the back panel but they still come out a bit wrinkled and curled. If you don't adjust the fuser you get a pancaked, curled, and wrinkled mess. Believe it. Anyhow, it otherwise is an amazing machine. I use a mac and all my needs are met with the software. It is 83 lbs too so believe it when I say it is heavy. Also the box it comes in is huge. Believe me, you won't be able to get this in a car's doorway. Get it shipped to you. It just has a feel of solidity and quality. I've had flimsy AIOs in the past that acted flaky and this so far has been rock solid. Recommended.

• Reviewed by: jzchen

  Updated: 05-21-08

  Overall Rating: 5 Star Review

  Duration of ownership:40 Days

  Strengths: Feature packed with duplexing and wireless connectivity!

  Weaknesses: It is one heavy unit!

  Overall Evaluation: So far it has worked very well for us. Setup took a little while because it is so heavy to move, and has 4 toner cartridges (one black, and three color,) to install. Sometimes it seems to take a little while to warm up, but color comes out well and black sharp as I'm used to from my past experience with their products.

• Reviewed by: zhuchok

  Updated: 04-17-08

  Overall Rating: 5 Star Review

  Duration of ownership:

  Strengths: * Low-noise laser color* Competitive price* All-in-one functionality* Wired/Wireless network support

  Weaknesses: None

  Overall Evaluation: Finally, Brother came up with a reasonably priced printer that combines color laser and all-in-one functionality, a printer that is not as noisy as most other color lasers are today. Fast print output, built-in network support, all-in-one functionality, color laser quality make this printer a highly-desirable upgrade candidate for all those older and much slower printers. It also design to work as a great all-in-one print/copy/fax station for a home or small business office.

• Reviewed by: Davezter

  Updated: 02-17-08

  Overall Rating: 4 Star Review

  Duration of ownership:12 Days

  Strengths: network scanning, duplexing, stellar faxing capabilities, peppy, good output quality

  Weaknesses: emits a strong odor of toner in the air and "page curl" is a pronounced problem with this machine.

  Overall Evaluation: I am amazed at the limitlessness of its functions. The only gotcha is "page curl". Using the thickest weight plain paper (28lb.) I have experienced significant page curl. It exceeds that of any laser I have previously used. For most of my heavy printing I have resorted to using my old laser printer just to avoid having all my pages come out bent into an unfixable "U" shape. For light-duty tasks, I am willing to overlook the page curl issue. Faxing is one of its strongest aspects. Incoming faxes can be set to duplex, or can be sent to email(s) or file(s) or printed and sent to email(s)/file(s) at the same time. It eliminates the added step of having to scan incoming faxes for storage. The machine is speedy and the output quality is solid, though not comparable to some similarly priced stand-alone color laser printers. For the money, however, I have not come across a single machine that provides more value.

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