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  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: ron1333

    Updated:05-11-09

    Duration of ownership:6 Months

    Strengths: Prints clearly.

    Weaknesses: Bloated software came with totally annoying popups. the J6480's software conflicted with that of another HP device on the workgroup network. An HP technician couldn't make it work except by downgrading the installation on one of the computers. The software caused my XP system to have problems booting up.

    Overall Evaluation: Of the several multifunction machines I've used, this one have given me to most problems and has cost me more than the cost of the machine in technical support and dozens of hours of wasted time.

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: harrisbc

    Updated:02-24-09

    Duration of ownership:5 Months

    Strengths: wireless at low cost duplex ADF

    Weaknesses: Hardware and software issues service high ink usage and costly

    Overall Evaluation: Had issues with the print quality from the first day and after hours on the phone it was returned for service. Returned in the same condition and with the same problem. This time a broken spring beneath the printhead reveled the problem and it had to be returned a second time. Still had problems and call center could not solve. After hours and hours on the phone and no satisfaction I gave up and replace the unit with another manufacturers product which works!

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: darnwalt31

    Updated:04-10-09

    Duration of ownership:1 Months

    Strengths: Does everything it is advertised to do.

    Weaknesses: Difficult to set up because software was apparently corrupted.

    Overall Evaluation: Superior tech support to complete setup after spending a couple of hours trying to set it up from a corrupt disc that came with the new printer. After HP tech deleted all the files from my attempted installation and re-installed the software online, the J6480 works perfectly, except that I cannot use the fax function on my single phone line because my voice mail picks up incoming fax tone. Was told to either drop voice mail or get dedicated line. Am looking into magicJack to act as dedicated line.

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: Ironfist69

    Updated:04-08-09

    Duration of ownership:1 Weeks

    Strengths: It appears to be assembled very well

    Weaknesses: It is a noisy, slow machine, the program locks up often.

    Overall Evaluation: Wanted to upgrade from my HP 5610, this seemed like the logical next step. Took forever to install, appeared to have done so without problem. Started scanning documents and had to uninstall and reload the program twice.Having read the other reviews, perhaps I have a Lemon but think it is just a piece of crap. I really expected better out of HP.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: meganzack

    Updated:03-24-09

    Duration of ownership:6 Weeks

    Strengths: Easy set-up, very convenient wireless, all-in-one unit.

    Weaknesses: Haven't found any so far.

    Overall Evaluation: I've only had this printer-scanner-copier-fax machine for a few weeks, and have not had any problems. It's quick, easy, and quiet. Set up was a breeze, even for the fax machine part of it. I hear scare stories about fax machines every day from my company's customers, and I was worried about doing it. No problem; I just followed the instructions, plugged it into my cable company's Digital Voice phone jack, and it was good to go!

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by:

    Updated:03-17-09

    Duration of ownership:1 Months

    Strengths: Fast printing, easy fax setup, great scanning software.

    Weaknesses: Set up of wireless connection.

    Overall Evaluation: The only problem I had with this was settig up a laptop to print wirelessly while at the same time using it "plugged" to my desktop. It took several hours over the course of a few days to finally get

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by:

    Updated:03-07-09

    Duration of ownership:18 Days

    Strengths: Supports Wireless, USB, and standard wire lan. Scanning is very good for the normal user. Faxing is excellent.

    Weaknesses: Ink cartridges are a little pricey.

    Overall Evaluation: I have been using this printer for 2 1/2 weeks now. I find that it is a lot quiter then my 10 year old HP 912C Ink Jet. After installing the drivers on a laptop. The drivers look for the printer before the wireless lan comes up. After 1-2 minutes, everything is fine. I would buy this printer again.

  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: stevencraig

    Updated:10-20-08

    Duration of ownership:3 Months

    Strengths: Wireless low cost

    Weaknesses: Harder to setup

    Overall Evaluation: You would think that with a wireless printer, you could set it up wirelessly. Not so, you'll go through the usb setup and then wirless is available. Not so straight forward at that. I also seem to have issues if the printer has been unplugged or the power goes off, it can't be found easily by my computers afterwards. Nice that it has so much to offer at a reasonable price. I'd probably buy again, but perhaps HP will improve on these issues; at which point I would give them a higher rating. Cheers.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: lockerocker

    Updated:06-24-08

    Duration of ownership:4 Days

    Strengths: Priced affordablyRelatively small footprintBetter ink system than the competitionIt's wireless and can be put out of the wayInstallation was a breeze on an existing wireless network

    Weaknesses: None found as of yet

    Overall Evaluation: I bought this printer to replace a 5 yr. old bulky, ink-pricey Lexmark all-in-one that had stopped working. The J6480 was on sale and we've been wanting to go wireless to free up room on the desk/counter. So far everything is working as advertised. I was printing wirelessly within 15 minutes of installing the HP software. I would recommend this printer to anyone who is running a small home office such as myself.

  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: mpho01

    Updated:05-30-08

    Duration of ownership:6 Days

    Strengths: Supports wired, wireless or usb connections. Great scanning, faxing and printing configurability

    Weaknesses: Pricey ink and poor q/c of hardware (this first printer was defective had to exchange for another)

    Overall Evaluation: The first printer I received was defective, it generated a high pitch keening noise. I had to exchange it for a working one. I've noticed that HP's q/c and support has gone downhill. After I received a working printer it worked fairly well. The fax, scanning and printing features are very configurable. You can send black and white or color faxes. I find the draft high speed printer settings produce a very fast and decent quality print. I have yet to see how long the ink will last.

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HP (Hewlett-Packard) Officejet J6480 All-In-One Printer
$159.99Specs
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