Don't-Miss Stories

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Why the Comcast call from hell is a great way to save money

If you're a Comcast subscriber, you should be dancing with joy as reports of an aggressive customer-retention rep continue to circulate. Why? Because Comcast negotiates, and you can save money.

Internet traffic congestion real, but sporadic, study says

In some cases, congestion has lasted for months at a time or for most of a day, the study says.

net neutrality

U.S. lawmakers introduce bill banning paid Internet 'fast lane'

The bill from a group of Democratic lawmakers would prohibit preferential traffic management in the last mile. But can it pass?

FCC looking into complaints that broadband ISPs are dragging their heels

The agency is asking for information about complaints that large broadband providers are deliberately not upgrading peering arrangement to favor their own video services versus streams from, say, Netflix.

Broadband Speed Is Increasing, But US is Falling Behind

The new State of the Internet report from Akamai shows global average broadband speeds on the rise, but US businesses still face some hurdles.

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What will consumers gain from AT&T's DirecTV buy?

AT&T wants to buy DirecTV and is making several promises to sweeten the deal. But are AT&T's commitments all they're cracked up to be?

metered broadband

Comcast plans to reimpose monthly data caps on all customers within 5 years

Bandwidth caps are coming back for Comcast home Internet customers, according to one company executive.

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Net neutrality advocates 'occupy' the FCC

A small group of protestors camp out beside the FCC building and call for the agency to reregulate broadband.

Broadband CEOs warn FCC against reregulating for net neutrality

A reclassification of broadband as a regulated service would hurt the industry and its customers, CEOs said