Don't-Miss Stories

Does E-Mail Really Make You Happy?

Enterprise users prefer e-mail for troubleshooting, but a survey of CIOs says this method is sometimes less effective.

Facebook Etiquette: Five Dos and Don'ts

Social networking tools can provide a professional boost, as long as you behave yourself online and use the site effectively.

Wanted: Programmers with Ethics

Morals and ethics join communication and programming skills in a survey of wish lists for IT workers.

A Guide to LinkedIn's Free New Apps

Here's an introduction to four of the first nine free applications available on the social networking site.

Wikis That Work: Four IT Departments Get It Right

IT orgs harness wiki power to handle everything from tech training to project management.

Will the Recession End Offshore Outsourcing?

The economic recession in the U.S., and President-elect Barack Obama's tax incentive plan, will change the economics of some business process outsourcing areas. Could offshoring go the way of the dinosaur?

Grass-Roots IT

For your next IT project, recruit a small army of users in the business units you serve.

Strong Future Seen for Video Conferencing

Video conferencing markets are expected to grow, especially on the desktop, research shows.


Enterprise Embraces Collaboration Tools

Wikis and social networks are finding a home in the workplace, a Forrester study reports.

Facebook and Twitter: Growth Is Goal

Executives from Facebook and Twitter told Web 2.0 Summit attendees they were focused on growth and helping their users--rather than making money--despite the faltering economy.