So begins the long slog toward a future without set-top boxes.
As Comcast tries to convince legislators to approve its merger with Time-Warner cable, it appoints a senior executive to overhaul its customer experience.
The agency will focus on a new broadband competition agenda, its chairman says
Xfinity on Campus, offered at select schools, will let college students watch live and on-demand TV from their laptops, smartphones, and tablets. And maybe it will make them think twice about cutting the cable cord once they graduate.
Cable company Comcast has doubled the available bandwidth it provides to most customers in California and some Midwestern states, for free.
Netflix is quickly racking up interconnection deals with the major U.S. ISPs in 2014. AT&T is the latest to grab a chair at the Netflix interconnection buffet.
The cable giant says it will review its training and incentive programs after a maddening customer service call goes viral.
If you're a Comcast subscriber, you should be dancing with joy as reports of an aggressive customer-retention rep continue to circulate. Why? Because Comcast negotiates, and you can save money.
You didn't think you'd be able to cancel your Comcast subscription that easily, did you?