Contact relationship manager Swiftpage is migrating its contact manager software to the cloud for smartphones and tablets and is inviting customers to try out the service.
Marketcircle has released version 5 of its Daylite CRM application for Mac desktops and iOS devices
VIPorbit makes it easier to keep all of your contact and calendar data in sync.
Scheduling, billing, inventory and client tracking -- these applications offer complete systems for managing your on-site service business.
Your support strategy should be about more than solving issues. Here's how to make customer support a critical tool for building loyalty.
Salesforce.com's customers have become more loyal and committed to using products from the vendor and its partners over the past year, according to a new report from consulting firm Bluewolf in collaboration with the MIT Sloan School of Management.
In some respects, the Zoho update amounts to the company catching up to Salesforce.com and others rather than showcasing truly new innovations.
Citing low profit margins, IBM has sold its customer care outsourcing business to Synnex for $505 million, the companies said Tuesday.
Swiftpage has launched a new version of the Act contact manager and CRM software it acquired this year from Sage, a move that could reassure the product's many small-business users that it is in good hands under the new ownership.
Support for mobile devices has become a booming business concern as we adopt new ways to work. Make sure your company is prepared for a mobile world.