Scheduling, billing, inventory and client tracking -- these applications offer complete systems for managing your on-site service business.
Salesforce.com's customers have become more loyal and committed to using products from the vendor and its partners over the past year, according to a new report from consulting firm Bluewolf in collaboration with the MIT Sloan School of Management.
In some respects, the Zoho update amounts to the company catching up to Salesforce.com and others rather than showcasing truly new innovations.
Citing low profit margins, IBM has sold its customer care outsourcing business to Synnex for $505 million, the companies said Tuesday.
Swiftpage has launched a new version of the Act contact manager and CRM software it acquired this year from Sage, a move that could reassure the product's many small-business users that it is in good hands under the new ownership.
Turning business goals into games, with points and prizes, can boost results—if you do it right.
Zoho's cloud-based customer relationship management application continues to expand in features.