Don't-Miss Stories

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Swiftpage opens Act! Cloud beta to small business users

Contact relationship manager Swiftpage is migrating its contact manager software to the cloud for smartphones and tablets and is inviting customers to try out the service.

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Apple-loyal sales reps get updated CRM in Daylite

Marketcircle has released version 5 of its Daylite CRM application for Mac desktops and iOS devices

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VIPorbit now offering VIPsync and Backup My Stuff services for free

VIPorbit makes it easier to keep all of your contact and calendar data in sync.

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4 field service management solutions to keep your jobs on track

Scheduling, billing, inventory and client tracking -- these applications offer complete systems for managing your on-site service business.

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The ultimate support staff: How to hire, train, and retain the right people

When it comes to helping customers, there is no substitute for a high quality support staff. Here is how to put together the ideal support team.

Salesforce.com customers making broader investments, survey says

Salesforce.com's customers have become more loyal and committed to using products from the vendor and its partners over the past year, according to a new report from consulting firm Bluewolf in collaboration with the MIT Sloan School of Management.

Zoho adds enterprise features to its CRM software, eyes Salesforce.com

In some respects, the Zoho update amounts to the company catching up to Salesforce.com and others rather than showcasing truly new innovations.