Don't-Miss Stories

Guns, vandals and thieves: Data shows U.S. networks under attack

More than a thousand malicious acts have targeted the U.S. telecom infrastructure in recent years, the FCC revealed in response to an FOIA request.

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Comcast on hellish customer service call: Rep did 'what we trained him' to do

The cable giant says it will review its training and incentive programs after a maddening customer service call goes viral.

Verizon FiOS getting faster uploads to match download speeds

Now's the perfect time for Verizon to generate some good will.

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Why the Comcast call from hell is a great way to save money

If you're a Comcast subscriber, you should be dancing with joy as reports of an aggressive customer-retention rep continue to circulate. Why? Because Comcast negotiates, and you can save money.

comcast xfinity wifi home is hotspot july 2014

To Xfinity WiFi we're all hotspots, but you don't have to be

As Xfinity WiFi spreads west, so do concerns about the use of customers’ modems as both private and public Wi-Fi connections. Luckily, you have choices for opting out of the program.

No more excuses, time to roll out IPv6, says registry boss

The adoption of IPv6 will work better if more people upgrade at the same time, executives tell an ICANN meeting.

Internet traffic congestion real, but sporadic, study says

In some cases, congestion has lasted for months at a time or for most of a day, the study says.

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Wireless data traffic more than doubled in US in 2013

The average subscriber line carries 801 megabytes of data per month, said the CTIA.

ISPs should quarantine infected computers, researchers say

Forcing users to clean their infected computers on an ongoing basis would be more disruptive to cybercriminals than botnet takedowns, some security researchers say.

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Comcast and Time Warner rank dead last in satisfaction as merger looms

A combined company would probably be even worse, according to the American Consumer Satisfaction Index.

on techhive.com