AIM now features a seamless leap into video chat, and photo-sharing isn't relegated to URLs and text.
In a poll, 54% of CIOs predicted that real-time communication technologies, such as instant messaging, SharePoint, Chatter and Yammer, will overtake email in 2016
The National Museum of American History's 9/11 display includes a variety of tech gadgets that played a role on the day of the attack.
The Threads feature in Windows Phone 7.5 "Mango" blurs the line between different forms of communication and lets you seamlessly switch between them within a single conversation.
Skype is buying text messaging service GroupMe. Like Skype, the tool offers cool and unexpected uses for business.
With the acquisition of GroupMe, Skype adds mobile group chat to its repertoire and challenges the Huddles feature of the Google+ mobile app.
Smartphones try to predict or correct words in the text messages people type, sometimes with disastrous results. Here are some of the best text-messaging gaffes submitted to damnyouautocorrect.com.
Cisco's Android-based Cius tablet is designed specifically for business. It features real-time video conferencing, a phone app, IM, chat, email, and a customizable app store.
The revamped collaboration tool is a key, if underappreciated, part of Microsoft’s new cloud-based productivity suite.