Don't-Miss Stories

5 ways to access and control your PC remotely

Use your desktop, your files, and even games from anywhere, with the right services and utilities.

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How to set up Parallels Access on your PC

Parallels Access is handy if you need to access your PC remotely from your iOS or Android device. Here's how to get started.

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Parallels Access 2.0 review: Remote desktop control from your Android phone or tablet

Parallels Access 2.0 adds new features and remains an easier way to control PCs and Macs from Android devices.

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Parallels Access adds Android, iPhone, business remote-desktop access in new release

Parallels Access expands into the Android ecosystem with Parallels Access 2.0, which includes improved iOS file management and IT control over which devices tunnel into the network.

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Four tips to understand your customers and set yourself apart from the competition

Use these techniques to refine your customer support strategy and learn more about your customer base.

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Access your PCs from afar with Google's free, simple Chrome Remote Desktop software

Getting remote access to your PCs has never been easier thanks to a Chrome browser extension from Google.

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Microsoft releases Remote Desktop app for Windows Phone

Microsoft has released a Remote Desktop app for Windows Phone, although it requires the latest Windows Phone 8.1 developer version.

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Hands-on: Chrome Remote Desktop app for Android makes remote PC access easy

Remote desktop software is normally a pain in the butt. The new Chrome Remote Desktop app for Android isn't—and it's free.

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5 alternatives to LogMeIn Free for remote PC access

LogMeIn Free is dead, but its spirit lives on in these other free remote-access and collaboration tools.

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Why be normal? Five techniques and technologies to help you provide exceptional support

These tech support tricks will help you provide support to more customers without cutting deep into the budget.