Video doesn't lie: When an angry customer took her complaint online, the donut shop came out on top.
LinkedIn launches two-step verification, a redesigned 'Who's Viewed Your Profile' and adds the capability to upload photos, video and documents to your status updates. Here's what you need to know about the changes.
With everybody choosing a different communications medium, email is increasingly the only one we all have in common.
Microsoft research released Tuesday reveals a split in the way businesses view social tools, enhancing collaboration but also providing security risks.
SMBs get an easier way to connect with customers.
Lyft, the ridesharing service known for its fleet of pink mustache-festooned cars, is eyeing international expansion supported by its biggest funding round yet.
One errant or rogue post can derail your business’s reputation. Learn what not to do from these real-world cautionary tales.
While Google promotes its Glass head-mounted display as a new way for people to receive and document information on the fly, several social networking companies including Facebook, Twitter and Tumblr now want a piece of the action, by offering social applications on the device.
The nation’s tech hub plans to partner with social networks to help residents prepare for the worst.
LinkedIn's newest feature lets you showcase professional achievements by uploading presentations, documents, images and video to your profile. Here are step-by-step instructions for improving your LinkedIn brand.