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How to protect yourself from PC tech support scams

In the third time since 2011, the U.S. Federal Trade Commission has shut down another operation selling bogus tech support to Windows PC owners.

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Court shuts down tech support 'scams' targeted by FTC

Companies' free trial software identified nonexistant computer errors and charged customers to fix them, the agency says.

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Computer repair: Prepare your PC for a trip to the shop

You may not know what's wrong with your rig, but you should know how to back up your storage and protect the data from inquisitive eyes.