You’re doing a lot of stuff that's messing up your tech hardware--and your personal and professional life along with it. Here’s how to do better.
These immensely useful Web sites let you convert files to almost any format, find bargains on hard drives, and get remote tech support.
In the 'new normal,' businesses want more than tech skills from their hires; here are the changes IT pros should expect.
IT departments are learning to master the art of retiring hardware at the right time. Here's what to consider when recycling hardware your company no longer needs.
Need help? Nothing beats a live human who can remotely connect to your PC 24/7. The new GeekBuddy service is a steal at $50/year.
Who do you call when hardware and software take a turn for the worse? Here's how to seek IT help when your cousin's cousin can no longer handle the job.
Whether you're writing to me or posting a problem in an online forum, make sure you know how to get the help you need.
When my Dell laptop dangerously overheated, the experience was frightening. And resolving it with Dell was downright frustrating.
Zendesk, billed as a leading provider of Web-based customer support software, and LogMeIn, a provider of SaaS-based, remote-connectivity solutions, have teamed...
Why shell out big bucks on tech when you can rent or borrow? Web-enabled renting services can save you cash and cut down clutter in your home or office.