Don't-Miss Stories

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Using social media as a customer support tool

In the world of support, social media can be a powerful tool. Here's how to successfully incorporate social media into your support strategy.

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Twitter turns itself into a store with new buy button

The network wants to help you make in-tweet impulse purchases.

on techhive.com

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How to automate your Facebook and Twitter posts with Buffer

If you're a social media butterfly, posting interesting content can be a full-time job. Buffer lets you focus on the content and takes care of posting for you.

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5 iOS apps to easily manage your Twitter account

Staying on top of your Twitter feed can feel like a full-time job. Let these iOS apps do some the heavy lifting.

Analysis of Ferguson tweets shows Twitter's quick grip on the news

Nearly 150,000 tweets appeared a full two days before cable news networks covered it

Clockwise Podcast: Mobile disasters, social networks, and tech pet peeves

What social networks are good for (absolutely something?), mobile-device disasters, our biggest tech pet peeves, and what we'd like to change about Twitter. With guests Philip Michaels and Dan Miller.

on techhive.com

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Twitter to remove images of deceased upon request

The move comes with some conditions, however.

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Twitter sets the stage for video ads

A new program, now in beta, allows for paid video content in people's feeds.

on techhive.com

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3 tools to schedule your social media posts

Take the struggle out of social with tools that help you plan your posts and juggle multiple accounts.

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Prolific gadget leaker @evleaks calls it quits

Evan Blass, the man behind the @evleaks handle, says he simply couldn't make money from leaking devices on Twitter.

on greenbot.com