Skype continues to recover after an outage caused by problems with its peer-to-peer interconnection system, and 10 million users are reportedly online.
Humanitarian workers in the most remote parts of the world find a low-cost way to communicate with colleagues, friends, and families.
With networks, everything starts with the router. If you want smooth streaming video and flawless VoIP calls, you may need to tweak your router. Here's how to do it, and what to replace if older equipment isn't up to the task.
The role of the PBX is changing in importance, but it's still too early to issue a death certificate, according to Infonetics.
Microsoft says its renamed unified communications and collaboration platform Lync is ready to replace corporate PBXs.
The 8x8 Virtual Office Pro, a browser-based software tool, handles fundamental office communication, but it lacks innovative extras.
Improving quality of service on a busy network can lead to smoother voice calls, video conferences, and streaming media. Here's how to get noticeably better results at little or no expense.
Phone service in Google Gmail, productivity enhancers like Evernote, and popular games such as World of Warcraft are among our picks for the best Web services and online offerings. And Facebook returns to the PCWorld 100 for the second year in a row.
The combination of Skype communications with the Facebook social network provides the essential elements of unified communications for SMBs.