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« Return to: The Best Broadband ISPs in America

ISP Service type Overall
satisfaction		 Connection
reliability		 Customer
service		 Technical
support		 Download
speed		 Upload
speed		 Entertainment
features
Cablevision Cable Above average Above average Above average Above average Above average Above average Above average
Verizon FiOS Fiber Above average Above average Above average Above average Above average Above average Average
Time Warner Cable Above average Above average Average Average Above average Above average Average
Cox Cable Average Average Average Average Above average Above average Average
EarthLink Cable Above average Average Average Average Above average Above average Below average
EarthLink DSL Average Average Average Average Average Average Average
Insight Cable Average Average Average Average Average Average Average
BellSouth DSL Average Average Average Average Average Average Below average
Comcast Cable Average Below average Below average Below average Above average Above average Average
Adelphia Cable Below average Below average Average Average Average Average Average
AOL DSL Average Below average Below average Below average Average Average Above average
Qwest DSL Average Average Average Average Below average Below average Average
AT&T Yahoo DSL Average Average Below average Below average Below average Below average Above average
EarthLink Dial-up Below average Average Average Average Below average Below average Average
AOL Cable Below average Below average Below average Below average Average Average Average
MSN Dial-up Below average Below average Insufficient data Insufficient data Below average Below average Average
Verizon DSL Below average Below average Below average Below average Below average Below average Average
Charter Cable Below average Below average Below average Below average Average Average Below average
People PC Dial-up Below average Below average Average Below average Insufficient data Below average Below average
AOL Dial-up Below average Below average Below average Below average Below average Below average Average
AT&T Worldnet Dial-up Below average Below average Below average Below average Below average Below average Average
NetZero Dial-up Below average Below average Below average Insufficient data Below average Below average Below average
NOTES: Services are ranked by the total number of positive and negative ratings, and in case of a tie, alphabetically. Source: Survey of 9321 PC World readers and PCWorld.com visitors from June 7 to June 30, 2006.