« Return to: Enterprise Technology: Choosing the Right Content Management System
| Company | Product | Price1 | Implementation time | Intended for | Comments |
| BroadVision Redwood City, California www.broadvision.com | One-to-One Publishing 5.5 | Average, $470,000 | 3 to 6 months | Global 2000 companies seeking to build complete e-business operations | Content management integration with rest of BroadVision's e-business suite remains incomplete. Partners with Interwoven and Documentum for some CMS functions. |
| Documentum Pleasanton, California www.documentum.com | Documentum 4i EBusiness Platform | Ten-user system, $50,000 and up; larger systems, $250,000 and up | 3 weeks to 3 months for point installation; 3 to 6 months to start enterprise installation | Global 1000 firms, especially those with large content volume | Strong transition to content management from document management origins. Good workflow controls, XML handling, and scalability. Single virtual repository based on object model can be distributed across multiple servers. |
| EBT Providence, Rhode Island www.ebt.com | Engenda 4.7 | Depends on number of users; base, $75,000; average, $150,000 | Minimum 30 days | Manufacturing and financial firms, and large publishers and media organizations | Analysts say authoring interface is confusing, but program has graphical workflow creation and good XML support. Distributed authoring capabilities; works with existing file servers. |
| FileNet Costa Mesa, California www.filenet.com | Panagon Content Services 5.1, Web Services 3.1, Web Publisher 4.1 | Average, $200,000; full enterprise installation, $500,000 to $1 million | 2 weeks to several months | Insurance companies, financial services firms, and government agencies | Excellent document management functions, but still lacks key CMS features. Inconsistent user interfaces and tools. Best for serving static or infrequently updated content. |
| Interwoven Sunnyvale, California www.interwoven.com | TeamSite 5.0 | Average, $298,000 | Average first project, 8 weeks | Large multinational companies with complex sites and many types of data | Solid content management with good workflow features. Focused on creation and publishing, not delivery, so it's often used with ATG or WebLogic application and Web servers. Has strong technology partnerships. |
| IntraNet Solutions Eden Prairie, Minnesota www.intranetsolutions.com | Xpedio 4.0 | Average, $199,000 | A few weeks | Government; financial services, health-care, manufacturing, and high-tech firms | Strong transition from knowledge management to content management. Solid authoring and workflow tools make Xpedio a good choice for companies with lots of content types, lots of contributors, but few developers. |
| Macromedia San Francisco, California www.macromedia.com | Spectra | Pricing begins at $15,000 per server | 6 weeks to 3 months | Applications where in-house ColdFusion expertise exists | Built around Macromedia's ColdFusion scripting language, Spectra is basically an application framework for building Web systems. |
| Open Market Burlington, Massachusetts www.openmarket.com | Content Server Enterprise Edition, including Content Server 3.1 | Base, $100,000 to $150,000; average, $340,000 | Minimum 4 weeks | Publishing, entertainment, manufacturing, and financial services firms | Company moved from e-commerce software to CMS with purchase of FutureTense. Its Java-based system--with support for XML and JSP--is deeply integrated with application servers to leverage their performance. |
| Vignette Austin, Texas www.vignette.com | Vignette V/Series E-Business Application Suite 5.6 | Base, $125,000; average, $405,000 to $540,000 | Minimum 30 days; 6 to 12 months for larger projects | Global 2000 financial services, manufacturing, and telecommunications companies | Content management pioneer now moving toward e-business. Version 5.6 aims to change perception of it as a tool kit rather than a finished solution. Strong delivery, personalization, and development tools. |
1According to vendor.
Sources: Forrester Research/Doculabs, which tested content management software on approximately 600 different attributes, including integration, performance architecture, reliability, security, and customer support; and PC World.