First Look at Windows Live Mail--Replaces Outlook Express

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Today Microsoft released the first beta version of Windows Live Mail, a free download that will replace Outlook Express in Windows XP and Windows Mail in Windows Vista. While the application looks interesting and polished, it's still a true beta, with a number of bugs and missing features.

Microsoft says the new program brings in features from both of the previous Windows mail applications. I spent a few hours with Live Mail today and got a first look at its new design, its ability to pull messages from Web mail and other accounts, its photo e-mail composition option, and other new features. It comes hot on the heels of the new Hotmail, which launched earlier this month.

Live Mail has a good-looking, clean design--after you change the ugly default layout.
Live Mail has a good-looking, clean design--after you change the ugly default layout.
Overall the program looks good and runs well after some initial setup and tweaks; but as is to be expected with a first beta version of any software, some of the features seem incomplete and buggy. Unless you enjoy testing new, unfinished software, you may want to wait to download Windows Live Mail.

Mostly Clean Install

If you do try it, one of the first things you'll see after installing the 15.4MB download from the Windows Live Betas site is a window asking whether the app may change your default home page in Internet Explorer to MSN Home. Not a great start; I think it's pretty well established that the vast majority of people don't want programs mucking with their home page.

Windows Live Mail, trying to change the home page
No, we don't want installs to change our home page!
Aside from that annoyance, Windows Live Mail installed cleanly in both Windows XP SP2 and Vista. In XP, Outlook Express vanished from the Start menu, but the program still existed (clicking Start, Run and typing msimn.exe got it going). Likewise, Windows Mail disappeared from the Vista Start menu, but remained accessible (as winmail.exe).

On my first run, I was prompted to set up an e-mail account. For a Hotmail account, the program automatically took care of server names and settings when I supplied my e-mail and password. For a Gmail account, I had to fill in the server information.

Ugly Default Layout

For both accounts, Windows Live Mail left the messages on the server instead of deleting, a smart default setting that allows you the option to read your Gmail or Hotmail messages with a browser. But the initial layout for the message list and preview pane wasn't as smart, squashing four vertical columns into the program window. Three are standard options showing folders, the message list, and a message preview.

Active Search
Does Web search really need to be everywhere?
The fourth is an Active Search option with a search box at the top of the column and search results below it. Live Mail will automatically scour the Web through Windows Live Search for keywords it pulls from messages you read. For example, it searched for "Outlook Express" after finding the term within the body of the initial welcome message.

If you don't like Active Search (I didn't), you can turn it off by heading to the unlabeled Show menu icon in the upper right, choosing View, and deselecting Active Search. You can also move the preview pane below the message by choosing View, Reading pane, Bottom.

To search messages, a well-placed 'Find a message' box sits above the message list. But while it can search as you type, it doesn't seem able to search for content within the message body. The 'Search folders' option in the folder list is even worse, and doesn't seem to be able to find anything at all.

Good Advanced Search

I'm guessing these are unfinished features, in which case I wouldn't blame Microsoft--this is a beta, after all. And a hidden advanced-search option makes up for it: Right-click an account name in the folder list (not a folder, the top-level account name), and choose Find. The resulting search pop-up can perform thorough searches.

Live Mail's spam filtering likewise needs some tweaking. Under the default 'High' setting for junk e-mail filtering, the program incorrectly identified 25 valid Gmail messages as spam (out of about 80) and moved them into the junk e-mail folder.

Phishing warning
Live Mail will block links contained in suspected phishing e-mail, including misidentified items.
The same held for the phishing filter: Live Mail labeled two benign messages as potential phishing risks and blocked links contained within them. Fortunately, you can select Unblock message in a red alert bar at the top of the message to reenable message URLs.

Unfinished Photo E-Mail

If you want to compose a new message sure to annoy most recipients, you can select from a number of built-in stationery offerings. Or you can try a nice new option and compose a photo e-mail.

Photo e-mail
The beta has great options for composing photo e-mail, but for now the feature is buggy.
When you click the Add photos button for any in-progress e-mail, you're prompted to select one or more image files. The pictures are added to the message body as thumbnails. You can type captions, perform minor edits (such as autocorrect), and choose whether to shrink the image before sending.

It's a nice feature--or it will be when it's finished. Multiple test photo messages I read in Thunderbird, Gmail, and even Hotmail all displayed incorrectly, with the photo thumbnails pushed up over the message header.

Live Mail includes the standard feature to filter messages based on rules you create, but it's hamstrung by an inability to apply those rules to IMAP or HTTP e-mail accounts such as Windows Live Hotmail. I was able to create rules for my configured Gmail account, which pulls down messages using the POP3 protocol.

In addition to handling e-mail, Live Mail can subscribe to RSS feeds. But I greatly prefer the Sage add-on for Firefox or a Netvibes page to Live Mail's approach, which displays feeds much as it does e-mail accounts.

Messenger, Writer Betas

If this Windows Live Mail beta isn't enough to whet your software-testing appetite, Microsoft has also released new betas of Windows Live Messenger and the Windows Live Writer blogging tool. Microsoft says the Messenger 8.5 beta has a new look and feel and integrates with Windows Live Family Safety, its beta parental-controls software.

The Writer release updates the first program beta from last August, and includes some minor feature and interface changes. For more information see the product team's blog.

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