Believe it or not, most companies would prefer that you didn't call their toll-free service and support numbers. It's true! They have to pay for the call and the live humans who staff them. Now you know why it's often impossible to find toll-free numbers for so many companies: They hide 'em.
Enter Hard to Find 800 Numbers, a must-bookmark site that maintains an alphabetical list of hundreds of customer-care, tech-support, and other toll-free numbers. Amazon? Check. AOL? Check. Apple corporate headquarters? Yep--and I'm only on the A's.
Many listings include the department's hours of operation, notes on circumventing automated menus, and so on. There's also a link where you can add hard-to-find numbers you've found on your own that aren't on the list.
This site's been around for a while, and I'm sure PC World has covered it before--but if it hasn't crossed your radar till now, well, my work here is done. (No, literally, it's done: This is the end of the post.)