Is Your Printer Stealing From You? Here's How to Tell

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Don't let that blank, boxy look fool you: Printers can steal your money and your time if you're not careful. Printer manufacturers have come up with a few creative ways to drain your wallet through ink and toner cartridge costs. Other printer models just make you waste precious minutes fooling around with complicated menu systems or stupidly designed hardware.

How do you spot a thieving printer? We've identified some of the leading suspects for each specific crime. But to determine whether your printer is pilfering from you, check its specs and our reviews for these warning signs.

1. If the Printer Is Cheap, the Ink or the Toner Isn't

Think you got a great deal on your printer? Think again. It’s a common ploy for printer vendors to sell machines at or below their production cost--and then make their money later on with extremely high ink or toner costs. How can you tell? Do the math: Take the cost of the cartridge and divide it by the page yield—the number of pages the manufacturer says the cartridge can print. (Note that most vendors base their page-yield numbers on industry-standard testing that is designed to represent real-world usage. However, the page yields you obtain may vary, depending on what you actually print.) Some vendors make their page yield information easy to find online (thank you, HP!), while others bury it (we're looking at you, Canon). The cost per page for the printer’s ink or toner does not reflect other printer costs, of course, such as those for an inkjet’s special paper or for a laser’s belts, drums, and other longer-life consumables.

We collected cartridges prices and vendor page yield information for a number of printers. From them, we determined that the following costs per page for black-and-white and four-color pages for inkjet and laser printers are about average.

Inkjet printers:
Plain black text: 4 cents to 5 cents per page
Simple four-color page: 12 cents to 14 cents per page

Monochrome laser/LED printers:
Plain black text: 1 cent to 2.5 cents per page

Color laser/LED printers:
Plain black text: 2 cents to 3 cents per page
Simple four-color page: 12 cents to 15 cents per page

If your printer’s costs fall at or below these averages, that’s good. But if its costs exceed these averages, you should consider looking for a different printer. A person who prints two dozen or fewer pages per week, mostly text with a little color, might tolerate a higher cost per page; but with so many good printers out there, why go with one that's going to soak you?

Here are some printers and multifunction printers (MFPs) we've tested recently that aren't as inexpensive as they look:

Lexmark C543DN Canon Pixma MX330 Printer Dell 2130CN Printer Epson Workforce 40 Printer Lexmark X543DN HP Photosmart C4680 Lexmark C543DH Printer

2. Lower-Capacity Inks = Higher Cost Per Page

PC World's research has shown time and again that lower-capacity ink and toner cartridges cost you more in the long run. If you print relatively little, it may not matter much, since the high cost is spread over a longer period of time. But if you print a lot, look for ink cartridges with yields above 250 pages, or toner cartridges with yields above 2000 pages. Some printers offer high-yield consumables that can save you a lot more. Here are the worst and best models for cartridge capacity that we've reviewed recently.

Worst: Printers with standard-size cartridges that are low-capacity and pricey:

Epson Workforce 40 Printer Dell 1320c Printer Epson Workforce 600 Printer Dell 1230c Printer HP Photosmart 6480 Printer HP Color Laserjet CM2320NF Printer

Best: Printers that give you lots of ink or toner for a low price:

HP Officejet Pro 8500 Printer Dell 3130CN Prniter Dell 3115CN Printer Konica Minolta Magicolor 4695MF Printer

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