Looking for an easy out from a lousy date? Feeling like a rat in a phone-tree maze? Wishing that someone could transcribe your voicemail messages and e-mail them to you? With this assortment of phone tips, tricks, and services, you'll be able to navigate your phone with MacGyver-like ingenuity.
Collected here are the best Websites, services, and apps available to help you get more done with your phone. I've organized them by phone type. In this article, I introduce you to Websites and services to enhance any phone. Next, in "14 Ways to Supercharge Your Smartphone," I offer tricks to make the most of an Android, BlackBerry, or iPhone handset. Lastly, in "13 Tips to Supercharge Your 'Dumb' Phone," I show how you can inject some smarts into a basic candy-bar phone.
13 Sites and Services to Supercharge Any Phone
Here's how to bypass automated menus, transcribe voicemail, make free calls, and more.
Skip the Menu
At best, automated menus are necessary evils of modern life; at worst, they’re a pain in the neck. Press 1 for English, 2 for billing, 3 if you hate phone-tree menus.
Fonolo.com offers a way to skip automated menus. This Web-based service has mapped out the automated directories for hundreds of large companies from Apple to Visa, and lets you browse their phone menus online. All you have to do is select where you want to go; Fonolo then calls your phone and connects you directly to the menu spot you wanted. You can also use Fonolo to set up shortcuts for entering frequently used numbers in automated services, such as your mobile account number or your frequent flyer miles card.
Fonolo is free to use, but you have to sign up as a member to get access to Fonolo’s complete directory map for each company. iPhone owners can also use Fonolo’s iPhone app.
Get a Personal Assistant
Jott Assistant is a voice-to-text service that lets you call one toll-free number and update everything on your calendar, social network page, blog, or to-do list. Jott works with more than 50 Web services and desktop productivity applications, including Blogger, Facebook, Google Calendar, Outlook, Remember the Milk, Twitter, and WordPress.
You can use Jott to have your RSS newsfeeds read to you; the service also lets you send out e-mail or text messages to distribution groups. Just call 866/JOTT123, and record your message, calendar appointment, or to-do list--Jott Assistant takes care of the rest.
Jott Assistant is free to try for a week, and has several paid-subscription and pay-as-you-go plans. However, to try Jott for free, you have to hand over your credit card information.
Go Directly to Voicemail
Too much of a coward to tell someone unpleasant news in person? Tell them via voicemail. That's the idea behind Slydial. This free service connects directly to your contact's mobile voicemail, freeing you from the worry of having to speak to the person.
Call 267/SLYDIAL (267/759-3425) from any landline or mobile device, and enter your contact's mobile phone number (U.S. numbers only). Then, just leave a message. With any luck, maybe they won't call you back.
Get Off the Phone
Ever wished you could end a boring phone conversation, but not sure how to do it gracefully? If you're in front of a computer while you're on the phone, just visit SorryGottaGo.com. This Website allows you to play a wide variety of sound files via your Web browser window.
It offers basic stuff like a doorbell, a crying baby, and a second phone line ringing. But it also has some wacky choices, such as the sound of a car accident, sneezing fits, and visits from outer space.
Spoof Your Caller ID
Is someone screening their calls via Caller ID and avoiding you? With a Caller ID spoofing service, you can broadcast another phone number in order to trick the person on the receiving end.
Online you can find a lot of Caller ID spoofing services, such as SpoofCard and Spooftel, that charge a small fee; most offer a free trial, which can be handy if you want to use Caller ID spoofing infrequently.
Turning things around, the company behind SpoofCard also has a service called TrapCall that claims to unmask blocked and restricted numbers.
A word of warning about Caller ID spoofing: The U.S. House of Representatives just approved a bill that makes it illegal "to cause any caller ID service to transmit misleading or inaccurate caller ID information, with the intent to defraud or deceive." The bill is working its way through the Senate, but will likely be signed into law relatively soon. Though spoofing itself won't be illegal, using it with ill intent and to harass will be.
Receive Voicemail Transcriptions
Why is it that whenever you desperately need to hear from someone, they call while you're indisposed in a meeting? For those must-get phone calls, you have a couple of options aside from disrupting the meeting with your Michael Jackson "Beat It" ringtone and announcing "I have to take this."
Option one: If the call is important but you don’t need to actually speak to the person, let Google Voice do the work for you. Google Voice offers a free service that uses computer-automated voice-to-text transcription to send your voicemail as either e-mail or text messages to your phone.
To have messages transcribed and sent, you'll need a Google Voice account; if you don't have one, you can request an invitation via the service's Website. A quicker way to get an account is to have an existing Google Voice user invite you--so ask around.
Once you have an account, go to your Google Voice inbox, click Settings in the right corner, and select the Voicemail & SMS tab. Check the Voicemail Transcripts checkbox at the bottom of the page, and under Voicemail Notifications choose either the Google Voice-connected phone or the e-mail address on which you want to receive voicemail transcripts.
Afterward, be sure to give your Google Voice phone number to the person who will call you, or just forward your calls to your Google Voice account.
Option two: If you're stuck in a conference call and looking for a polite way to be alerted to an important incoming call, consider creating a ringtone sound effect like a cough or a sneeze. Two sites, Entertonement and Sound-Effect.com, offer such sounds for a fee.
A cheaper alternative to buying a ringtone of someone clearing their throat is to record your own ringtone. Most basic-phone users should be able to do this by creating a voice memo, saving it in the recordings folder, and then assigning that recording as the ringtone. Android users can download the Ringdroid application, and iPhone users can make their own as well (see "Don’t Pay for Ringtones" in "14 Ways to Supercharge Your Smartphone").
Next: Unify Your Communication