Last week ago I told you how to go back to using iTunes 10, a solution for people who upgraded to iTunes 11 and decided they didn't like what they saw.
I screwed up. Bigtime. And I apologize.
In that original post, I steered you to a site called OldVersion.com, which is home to older versions of hundreds of popular programs, iTunes included.
However, as several readers pointed out, you can't simply uninstall iTunes 11 and then reinstall iTunes 10. Doing so produces an error message and leaves you without access to your music library—and, basically, a broken iTunes. (Readers also pointed out other sources for older versions of iTunes, including Apple, which has iTunes 10.7 for Windows.)
I wasn't aware of this issue because I'd decided to stick with iTunes 11, and therefore didn't test the uninstall/reinstall process myself. In my own defense, I've never known iTunes to be incompatible with previous versions of itself, but I should have tested this before writing about it, so once again I apologize.
Fortunately, there's a fairly easy fix for the aforementioned problem (with huge thanks to reader Bob for sharing it), and it's described in the following YouTube video:
I recommend skipping ahead to around 1:47, which is where the "uninstall iTunes 11" portion begins. Or, if you've already reached the point where you're getting the error message ("The file 'iTunes.itl' cannot be read..."), skip to 2:52.
Ultimately, you'll need to use Windows Explorer to venture into your User directory, find your iTunes folder (which may be hidden), then do a little file shuffling. It's nothing terribly complicated, but novices should definitely watch the video at least once before attempting it.
And that should do it! If you run into any further problems, by all means let me know.
Contributing Editor Rick Broida writes about business and consumer technology. Ask for help with your PC hassles at email@example.com, or try the treasure trove of helpful folks in the PC World Community Forums. Sign up to have the Hassle-Free PC newsletter e-mailed to you each week.