Troubleshooting Talk

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There are times when your Mac or iPhone or iPod touch or iPad or Apple TV just don't work the way you want them to. But if you're a long time Mac user, think back a few years to the late days of OS 9 and the early years of OS X. Remember all the things you had to do to troubleshoot and maintain your gear?

That's changed. And that set me to wondering if perhaps OS X (and now, iOS) has reached the point where a lot of those things are no longer necessary. By way of reality check I speak with Ted Landau, the guru of Apple troubleshooting, to gain his perspective.

Download Episode #217

• AAC version (15.4 MB, 30 minutes)

• MP3 version (14.7 MB, 30 minutes)

Show Notes

During our talk, several products passed our lips. They include:

* Apple's iPhone Configuration Utility

* Macroplant's iPhone Explorer

* Alsoft's Disk Warrior

* Retro Recorder

* Blue Microphones' Mikey

* Shirt Pocket's SuperDuper

For more of Ted, you can read his Bugs & Fixes entries every Friday in our Mac 911 blog as well as his User Friendly View column at The Mac Observer.

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This story, "Troubleshooting Talk" was originally published by Macworld.

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