The best savings with unified communications (UC) will come when you integrate all of the functions your users need into a single system. As long as you have multiple silos to administer, manage, and back up, administrative costs are minimized, and you’ll no longer have to apply policies across multiple platforms or train users on understand multiple systems.
So, do you do the whole migration at once--and live with the inevitable training issues and the complexity of cutting over multiple systems at once during the transition? Or, do you gradually ease into the transition and integrate the pieces one at a time?
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