HTC Desire 816 review: A decent phablet with a cheap data plan

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Rob Schultz

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HTC has joined the mid-range “phablet” fray with the Desire 816, a big phone-tablet crossover that costs only $300 with no contract.

It’s the company’s first attempt at a low-cost, large-screen phone in the United States. While it lacks the frills of a flagship device, and its camera is a disappointment, the phone is still worth considering at $300 off-contract with Virgin Mobile, whose plans start at $35 per month.

Fine phablet form

Don’t expect the svelte frame of an iPhone 6 Plus or the aluminum trim of a Galaxy Note 4 here. The Desire 816 is all plastic, with gray matte material on the front and sides, and a glossy fingerprint magnet rear shell. The black bezel around the screen is somewhat thick, but doesn’t seem out of proportion to the 5.5-inch display.

The screen is just 720p resolution, which at this size produces slightly jagged edges on text and icons. Display quality isn’t an issue, however, as the Desire 816’s Super LCD panel provides consistent colors regardless of the viewing angle.

The Desire 816 also has a pair of “BoomSound” speakers on the front panel. HTC didn’t skimp here, as the speakers are as loud and rich as those of the top-shelf HTC One (M8). Combined with the larger screen, the front-facing speakers turn the Desire 816 into an impressive portable video player and gaming device.

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The Desire 816’s BoomSound speakers are as lucious as ones on HTC’s flagship phones.

We must point out one significant flaw in our review unit: It shipped with a sticky power button that wouldn’t immediately pop out when pressed. Over time, the button became stickier, and eventually wouldn’t pop out at all, causing the phone’s restart prompt to pop up. It’s doubtful that this problem affects all units, but it’s something to watch out for.

Performance and software

With a quad-core Snapdragon 400 processor and 1.5 GB of RAM, the HTC Desire 816 is running on the kind of specs you’d find in a late-2012 flagship, and is on par with many of this years lower-cost phones. Still, the phone handled transitions and animations smoothly, barely skipped a beat when switching between apps, and performed well at 3D games such as Asphalt 8 and Expendables: Rearmed. The most noticeable performance hitches came during Web browsing, as heavier pages sometimes struggled with lag and choppiness.

Unfortunately, the Desire 816’s media capabilities are hamstrung by a mere 8 GB of advertised storage, which translates to about 4 GB of usable space. If you plan to store more than a handful of movies and games, you’ll need to pop in a MicroSD card.

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The Desire 816 has a MicroSD slot to make up for its meager internal storage.

While a big battery is usually one of the main advantages of a phablet, the Desire 816’s 2600 mAh battery is small for a phone of this size. It lasted for 8 hours and 31 minutes in our standard video test, compared to 11 hours for the Samsung Galaxy Note 3’s 3200 mAh battery.

For software, the Desire 816 uses HTC’s Sense 6 interface, running atop Android 4.4 KitKat. HTC’s take on Android is a mostly pleasant affair, with useful add-ons such as a customizable quick settings menu, scheduled Do Not Disturb mode, extreme power saver mode and the BlinkFeed news ticker on the home screen.

However, the phone includes one rather annoying bit of bloatware called Qualcomm iZat. Its intended purpose is to provide indoor location tracking at places like shopping malls, but the app doesn’t make any of this clear as it periodically bugs you with notifications. It comes off as creepy and apparently doesn’t even work anywhere in the United States, making it a textbook example of how no to do pre-loaded software.

Tragically flawed camera

The Desire 816 packs an impressive-sounding 13-megapixel camera, but the photos aren’t as good as the pixel count implies. While the camera had a fast shutter and was able to capture fine details, photos came out with a yellow hue, as if taken on an old Polaroid. The effect was especially pronounced indoors.

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The Desire 816’s camera makes a messy home office even more unsightly.

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The Desire 816 gives outdoor photos a slightly yellow tint.

The front-facing camera—despite a generous 5-megapixel sensor—had similar color issues, and its field of view is only wide enough to fit a couple of people in the frame at arm’s length. For mid-range phone that’s otherwise so solid, the camera is one area where the Desire 816 is decidedly cheap.

If you can live with the camera and a few other shortcomings, the Desire 816 fares well as a budget phone for game and media junkies. For $300, it can stand in for both a smartphone and a tablet, and the service comes cheap on Virgin Mobile, whose $35 plan gets you 300 minutes, unlimited text and 2.5 GB of high-speed data. (An alternative plan for the same price includes unlimited minutes and 250 MB of data.) It could be the only device you need, even though it’s far from being the best one you can get.

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