Windows 10 review: It's familiar, it's powerful, but the Edge browser falls short

Microsoft has listened, and Windows 10 debuts with compelling new features—Cortana, Task View, a familiar Start menu—well worth the upgrade.

windows 10

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At a Glance
  • Microsoft Windows 10

(Editor’s Note: As promised, we’ve revisited the review with the “release” version of Windows 10, which Microsoft began pushing to PCs on July 29. Minor updates are scattered throughout, with emphasis on the Windows Hello and Edge sections and bugs that were present in earlier code.)

We may as well refer to Windows 10 as a date, or an hour, as much as an operating system. It’s a moment in time. A month from now, it will have changed, evolved, improved. But right now? Microsoft has shipped an operating system that was meticulously planned and executed with panache, but whose coat of fresh paint hides some sticks and baling wire.

(Changed, evolved, improved—that sounds a lot like the Microsoft Windows 10 Anniversary Update, which we’ve also reviewed. The Anniversary Update covers what Windows 10 looks like after a year, so check out our Anniversary Update review for even more.)

There’s a lot to cover, so feel free to dive in—or click one of the links below to jump to a specific part of the review.

2. Hello: The new way to log in to Windows 10

3. Windows 10’s hidden depths

4. Meet Cortana, the digital assistant of the future

5. Task View/Virtual desktops: A cool tool

6. The Edge browser isn’t fully baked

7. Continuum and OneDrive

8. Windows apps: Sparse, sometimes great

9. More Windows apps: Music, Maps, Movies & TV

10. Even more apps: Xbox, People, Calculator and other classics

11. Windows 10 charts a better course

Windows 10 will keep evolving

Note that this review is not, and will never be, the review of the final version of Windows 10. Microsoft may have frozen its core operating system in advance of the July 29 launch, but the OS and its apps will be updated continually over their lifespan—which, in the case of Windows 10 itself, will be 10 years. We received multiple assurances, however, that what we reviewed was what existing Windows users received starting July 29 (remember, the rollout will be in phases), and what will be installed on new PCs from a vendor like Lenovo or Dell. And this review also reflects updates that we made after testing against the July 29 “release” code.

Let’s emphasize this—there is an incredible amount of activity going on right now. Microsoft is busy fixing bugs, hour by hour. Several issues which we noticed in a draft of this review were resolved by the time the final draft was edited. We expect this will continue.

Windows 10 is designed to welcome most Windows users. It will be a free upgrade for users of both Windows 7 and Windows 8/8.1, assuming they switch within a year’s time. Don’t dilly-dally; it’s worth it. 

win10 minibanner

Several innovations sell Windows 10 by themselves. The new Start menu blends Windows 7 and Windows 8 for maximum comfort. Cortana, Microsoft’s digital assistant, serves up relevant information. A new set of reminders and updates slide in from the side, then vanish. A few quietly powerful apps, like Photos, show you the potential of Microsoft’s new “Universal” mission. Task View, a somewhat obscure feature that creates virtual desktops, could become a sleeper hit beyond the power users for whom it’s intended.

In an ideal world, Windows 10 could have baked a little longer. Quite a bit of the operating system ably demonstrates the care Microsoft took to listen to users and make substantive improvements. The UI designers also seem to have gone out of their way to make Windows 10 less in-your-face than Windows 8 was, though arguably it’s swung a bit too far in the direction of blah. But then there’s the ragged Edge browser. It could use a livelier palette, but its real flaws are functional. Microsoft promised Edge would be our browser for the modern web, and it’s not—at least, not yet. 

Which Windows 10? Home vs. Professional

The first two questions you should ask yourself are this: Which version of Windows 10 is available for my computer? And which do I need?

The first question is relatively easy to answer: if you’re upgrading from Windows 7 Home or the basic version of Windows 8, you’ll receive a free upgrade to Windows 10 Home (officially priced at $119). If you own a Surface Pro or a business PC, chances are you’ll upgrade to Windows 10 Professional ($199). I tested both flavors of Windows 10, using a Microsoft Surface Pro 2 with a version of Windows 10 Professional installed on it, as well as an HP Spectre x360 with the consumer version of Windows 10.

windows 10 bitlocker Mark Hachman

WIndows 10 Professional and Windows 10 Home are very similar, but BitLocker drive encryption is one of the value-added features of Windows 10 Pro.

Microsoft’s professional version of Windows 10 differs from the consumer version in many ways, but three really matter: BitLocker encryption, Remote Access, and the ability to run Hyper-V virtualization on your PC. BitLocker encrypts entire storage volumes with your hard drive and a password, with the option to print or save a recovery key to your OneDrive folder in case you forget it or are eaten by a grue. Remote Access allows you to take control of other PCs—such as those owned by relatives seeking tech support, for example—with the appropriate permissions and passwords. Hyper-V lets you create virtual partitions to test out future builds of Windows 10 (or other software), without the risk of borking your system.

Next: Hello lets you log in with your face, and the new-old Start menu

At a Glance
  • Windows 10 drives the PC platform forward with its mix of powerful, productive features. Only a few bugs and design issues mar its shine.


    • Free upgrade for Windows 7, Windows 8.1 PC owners
    • Cortana digital assistant is potentially powerful
    • Start menu takes best of Windows 7, Windows 8


    • Still some obvious bugs at time of review
    • Thematically, some apps are just plain dull
    • Microsoft Edge browser underperforms competition
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