“Limited test escapes from early boards caused the issues some customers have experienced with RTX 2080 Ti Founders Edition,” a company employee wrote on the GeForce forums. “We stand ready to help any customers who are experiencing problems. Please visit www.nvidia.com/support to chat live with the Nvidia tech support team (or to send us an email) and we’ll take care of it.”
Reports of dying RTX 2080 Ti units started picking up towards the middle October, and most complaints centered around Nvidia’s Founders Edition model or other cards using the company’s reference PCB. Early adopters cited various issues, from cards that outright refused to work to others that displayed bizarre visual artifacting, which you can see in the Gamers Nexus tweet below.
Nvidia’s message doesn’t explicitly confirm what the quality problem with its graphics card is, much less the root cause. That said, it implies that Nvidia has a grasp on what’s wrong, and hopefully that means we won’t see similar issues in the GeForce RTX 2080 Ti Founders Edition going forward. Because if you shell out $1,200 for a graphics card, you definitely don’t want it to die within a month—especially now that RTX is finally on in Battlefield V.
Brad Chacos spends his days digging through desktop PCs and tweeting too much. He specializes in graphics cards and gaming, but covers everything from security to Windows tips and all manner of PC hardware.