This story will use Ping.fm as an example, since it’s free, easy to get started with, and covers a host of social media services. But many other great services–such as HootSuite (free, or $6/month for a Pro subscription), TweetDeck (free, but handles only Twitter and Facebook), and Social Oomph (free; Pro version for about $18 biweekly)–offer similar capabilities. If your company is already using a social media monitoring service like HootSuite’s, or is looking to start using one in the near future, see if you’re allowed to tie your different social media profiles together there to save time.
Tying It All Together
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Connecting each service to Ping should be extremely quick. But each one will be slightly different, as Facebook, Twitter, and LinkedIn each have different policies for linking accounts with an external service. In general, though, you’ll just want to click on Add Network next to each service to come to a page asking you to link it up with Ping.fm. Enter your login information, and you should return to the network’s directory with a message at the top of the page saying it’s been added.
One thing to watch for: Make sure that you’re linking up your company’s Facebook page rather than your personal profile by selecting Facebook Pages instead of simply Facebook.
Not a Blanket Solution
While tying all these services together can save you a great deal of time, not every message is right for sending to all three services at once. Remember that Facebook, Twitter, and LinkedIn are all very different sites that users come to for very different purposes. A message meant for your fans on Facebook might not read as well on Twitter, or vice versa.
In general, however, you’ll want to use services like Ping for messages that inform a wide audience about something of broad appeal, such as a product launch.
[Read: How to Put Your Company on Facebook, LinkedIn, and Twitter]
If you’re trying to start a conversation, though, this approach is less than ideal. To solicit comments from your fans and followers, tailor unique messages to each social network. Otherwise, it’s tricky to match the tone of Facebook messages, tweets, and LinkedIn updates all at once while saying something interesting. Even if you manage it, some users will still resent the mass-broadcast approach if they catch on. Still, as long as you use tie your accounts together wisely and don’t overuse it, it can be a great time-saving tool in your social media aresenal.