The curse of being tech-savvy is that you’re often called upon
to help friends and family members resolve their computer problems.
Of course, as you’ve probably learned, trying to troubleshoot by
phone is maddeningly difficult. Until science invents Star
Trek-style transporters so you can beam yourself anywhere in an
instant, you’ll have to rely on the next best thing: remote-control
CrossLoop lets you take full control of another PC, just as
though you were sitting in front of it. Just click the Free
Download button to download and install the small client app on
your PC, then instruct the other person to do likewise.
Next, he or she clicks the Share tab and reads you the access
code listed there, which you type into the client at your end.
Click Connect and presto: You’re connected. Now you have total
control of the other system, so you can find the missing file,
install the anti-virus software, figure out why the printer’s not
printing, or whatever.
Free and blissfully easy to use, CrossLoop is a must for anyone
trying to troubleshoot a remote PC.
Note: This link takes you to the vendor’s site, where you
can download the software.