[Author’s Note: While the fake processors involved in the Newegg Core i7 incident are literally hunks of metal good for little other than weighing down paper, it highlights the fact that fake/counterfeit processors are out there. This article addresses the concerns related to counterfeit CPU’s in general, and why buyers should exercise caution and due diligence to ensure the hadrware is genuine.]
Reports have been circulating that online retailer Newegg sold as many as 300 counterfeit Intel Core i7 processors. The inferior packaging, blatant spelling errors, and blank product manual were major red flags for observant customers in this case, but the issue highlights the fact that fake CPU’s are out there. You might think your computer is “Intel Inside”, but is it?
When counterfeit Intel processors are passed off as authentic, though, buyers get an inferior product, but still pay top dollar for the hardware. Here are four reasons to be concerned about fake processors, and extra vigilant about ensuring the authenticity of your CPU.
1. Performance. Authentic Intel Core i7 processors contain a number of innovative technologies to improve performance. Core i7 chips have an integrated triple-channel memory controller. They also replace the archaic front-side bus architecture with Intel’s new QuickPath Interconnect system, and use hyperthreading to turn the Core i7’s four physical processor cores into eight virtual cores.
A fake processor would most likely not have these cutting edge advantages, resulting in inferior performance compared with the authentic Intel processor.
2. Lifespan. Fake processors may not be properly calibrated for the operating voltages or clock speeds intended for the legitimate Intel equivalent. Operating at an incorrect voltage or overclocked processor speed can damage the processor, or significantly reduce the lifespan of the processor.
3. Motherboard. Processors installed in the processor socket intended for Intel chips may not meet the same design specifications as authentic Intel processors . Inferior quality or anomalies in processor engineering might have an adverse impact on the motherboard. Counterfeit chips may also run hotter than authentic Intel processors, shortening the lifespan of the processor, and possibly affecting other components in the computer.
4. Warranty. Arguably the worst news of all for customers duped into purchasing counterfeit Intel processors is finding out the hard way that the chip is fake and not covered by warranty–at least not by Intel. Intel provides a three-year limited warranty for boxed processors purchased directly from Intel. The warranty provided for processors installed in OEM systems varies, but suffice it to say that Intel will not be providing warranty support of any sort for counterfeit processors.
Obviously, Intel has a vested interest in identifying and weeding out counterfeit processors. Customers who believe they purchased genuine Intel CPU’s will form an opinion of Intel based on the performance of the processor they have. Poor performance, short lifespan, and damaged motherboards will tarnish Intel’s reputation–even if it is determined that the processor was counterfeit.
Businesses purchasing computer systems or processor upgrades should put some due diligence into ensuring the authenticity of the hardware being purchased. Buying off-brand computer systems to save a buck is all fine and dandy–but if the price is too good to be true there is probably a good reason.
Caveat emptor.
Tony Bradley is co-author of Unified Communications for Dummies . He tweets as @Tony_BradleyPCW , and can be contacted at his Facebook page .