An outage hit BlackBerry smartphone service in the Americas on Tuesday night, operator Research In Motion confirmed via its support service. The outage is the second to affect users in less than a week.
“Some BlackBerry customers in the Americas are currently experiencing delays in message delivery,” said a recorded message on the BlackBerry support phone line. “Our technical teams are actively working to resolve this issue for those impacted. We apologize for any inconvenience.”
Hundreds of messages are hitting social-network services like Twitter every few minutes from users experiencing problems. The volume indicates the problems are widespread and across more than one carrier.
The support line and RIM’s Internet-based support forums offered no additional information on how long the outage is expected to last.