Entrusting enterprise data to a storage provider’s online cloud may be no more risky than putting it in a proprietary storage platform in your own data center, according to some analysts and users. But there are specific steps you should take to prevent problems.
Rebecca Wettemann, Nucleus Research
— “Before you sign on, do a clear assessment of how difficult it is to get your data out.”
— Find out if there are proprietary tools required to move your data.
— Make sure you know about any fees for data migration.
— Look for specific terms in the contract covering migration.
Henry Baltazar, The 451 Group
— Ask for a provision that says you can get your data put on a removable hard drive and sent to you at the end of the contract.
Ben Woo, IDC
— Don’t outsource primary storage. Use a hybrid strategy so primary storage is rapidly available from in-house infrastructure.
— Ask the same questions about your cloud provider’s data center as you would about your own: Backup routine? Generator?
Greg McGovern, CTO, Adventist Health
— Make sure the service fits your organization’s data management strategy.
— Try to use open file formats if possible.
— Go through regular exercises to make sure you can retrieve your data.
— Make sure you get a service level agreement that suits how you’ll need to use the data.
— “You should never outsource something until you are confident that they can actually take better care of your stuff than you can.”