It’s great that the new iPhone has faster data service and GPS. And you could get lost for days in the new iPhone App Store looking at all the cool new toys and productivity tools. But quite a few Achilles’ heels–in the form of missing features–still remain in Apple’s 3G iPhone. What’s most surprising is that these features come standard in some of even the most basic models of rival phones. With these features added, the 3G iPhone could come pretty close to perfect. (This isn’t the first time we’ve complained about what’s missing from the iPhone, and many of the gripes on this list are repeat offenders.)
(You can read more of PC World’s iPhone coverage here.)
Here’s what we would still like to see in the iPhone:
1. Multimedia Messaging Service (MMS)
2. Stereo Bluetooth / A2DP support
You’ve got to love the fact that the new iPhone no longer requires an adapter or headphones designed for its recessed headphone jack. But what about cutting the cable altogether? Unlike the latest BlackBerry, Windows Mobile, and Symbian mobile platforms, the latest iPhone still doesn’t offer the convenience of using a stereo Bluetooth headset to listen to its on-board iPod, at least not without using a bulky adapter. For such a common feature, and for a company so aesthetically inclined, that’s more than a little surprising.
3. Selecting, copying, and pasting text
Apple fixed a few of the first-gen iPhone’s shortcomings with the early-2008 firmware update (sending text messages to more than one recipient, for example), but they didn’t add an option to edit text by selecting passages and copying and pasting them elsewhere in an e-mail message or note. And with the new iPhone firmware, they still haven’t. This missing feature is more than a little annoying for those who write more than talk, want to copy and paste long strings from URLs, or fix links that get truncated in e-mail messages.
4. Horizontal keyboard for e-mail and notes
Another annoyance for writers–and a confusing omission, given the capability of the iPhone’s on-screen keyboard to flip horizontally for some applications but not for others–is the fact that the touch-screen keyboard doesn’t rotate to a landscape orientation when using the Notes, e-mail, or Maps applications. Those also happen to be the three most writing-intensive apps on the iPhone, which makes the necessary one-finger hunting and pecking required by the portrait-mode keyboard all the more annoying if you use those features a lot. Over time, using your thumbs to type versus holding the phone in one hand and poking at the keys with one finger is a lot more significant than you might think.
5. Improved predictive text (or the ability to turn it off)
The iPhone‘s predictive text feature (where the phone “guesses” what you’re going to write after you enter a few characters–to eliminate typos) does a decent job of streamlining typing. However, it has only an “opt-out” feature, which requires hitting a very small “x” to deselect the word it suggests. This is where that feature fails. The time it saves in correcting miscues sometimes pales in comparison to the frustration it causes in forcing you to repeatedly deselect words. And there’s no way to turn it off or create a keyboard-based shortcut to deselect the predicted word.
6. Integrated IM application
Here’s the first thing on the list that the new App Store’s offerings fix–at least if you’re an AOL Instant Messenger user. There’s still no IM client preloaded onto the iPhone. That said, with e-mail, text messaging, voice calling, and a host of third-party mobile Web-based messaging offerings (Twitter comes to mind), do we really need another form of communication built into the 3G iPhone? Well, maybe a fax machine.
7. Flash support
Sadly, no one really knows when being able to view Flash animations or films will be a reality on the iPhone. This big wish-list item for the second-gen version is still missing from the 3G handset. Even though YouTube clips are in Flash format on the Web, they’ve been converted to QuickTime format specifically for the iPhone-centric version of YouTube. The lack of Flash support means Safari fumbles when it comes to YouTube clips embedded in blog posts or other pages; those just show up as broken plugin icons, with no option to launch the clips in the iPhone’s separate YouTube app.
Update: The new 2.0 software has fixed the embedded YouTube clips problem. Embedded YouTube clips now show up with a Play button; clicking that button launches the clip in the iPhone’s YouTube app. (7/13/08)
8. A better camera and a camcorder
Sorry, snapshooters and YouTube filmmakers. The 3G iPhone’s still camera maxes out at 2 megapixels, and there’s no way to shoot video with the camera. Those are limitations that no number of photography apps from the iPhone App Store will cure.
9. Unified e-mail inbox
Microsoft Exchange is now supported, but there’s no way to get all your messages from Yahoo, Mac.com, Gmail, AOL, and your business account all on one page, so to speak. Then again, barring excellent spam filters across all those sites, you wouldn’t want that anyway.
10. Voice dialing and voice memos
Third-party apps to the rescue! The new iPhone has no native support for voice dialing or recording audio memos, but a few third-party apps now available via the App Store build them into the 3G handset, including Jott for iPhone, which is available for free.
See our complete iPhone coverage.