The Internet was built on a very simple idea: People should be able to communicate more easily with one another, using their computers. So it should be no surprise that communication–particularly in the form of e-mail and instant messaging–is still at the heart of why most people go online.
We’ve rounded up 16 great downloads to help you communicate better through e-mail and instant messaging. They’ll help enhance the way you use e-mail (whether it’s Web-based or handled in software on your PC), and they’ll power up instant messaging chats, too. So if you want to be known as the Great Communicator, read on.
Note: To find all of the files in this story in one convenient place, see our “E-Mail and Instant Messaging Boosters” downloads collection.
E-Mail Software
Most people live in e-mail these days. We have downloads to help you get even more out of it. Whether you want to kill spam, improve the management of multiple e-mail accounts, or use free e-mail software that’s better than your current program, here are our suggestions.
Thunderbird
Are you unhappy with Outlook? Or are you unwilling to pay its price, and you’re underwhelmed with Outlook Express? Give the free Thunderbird a look. This e-mail client from Mozilla–the same folks who bring you Firefox–is simple to use and offers plenty of the high-end features you’d expect from a top e-mail program, including the ability to encrypt and digitally sign messages, as well as to create filters so the app can automatically handle mail when it arrives.
Setup is a snap: If you already have e-mail software, Thunderbird will import your existing settings. Creating a new account is similarly easy, and the process even includes setup screens for Gmail, which can be difficult to set up with other e-mail clients.
It isn’t an all-around personal information manager like Outlook–it has no calendar, for example, and you can’t create to-do lists. But if all you want is e-mail, it’s a winner. It will even handle RSS feeds and newsgroups, so you can keep up on the latest blogs, news, and discussions. If you’re not happy with your current e-mail software, it’s well worth the free download.
Download Thunderbird | Price: Free
Windows Live Mail
On the minus side, though it does offer encryption, it lacks other higher-end features such as automatic filtering of incoming mail. It doesn’t include a calendar or to-do list, either; if you want that from Microsoft, you’ll have to buy Outlook.
By the way, if all of Microsoft’s e-mail software and services make you thoroughly confused, join the club. Aside from Windows Live Mail, Windows Mail, Outlook Express, and of course Outlook, the company offers Windows Live Hotmail (Web-based e-mail) too.
Note that when you install Windows Live Mail, it will make Live Search your default search engine and MSN Home your default home page in Internet Explorer, unless you uncheck the appropriate boxes.
Download Windows Live Mail | Price: Free
MailStore Home

Almost any e-mail software you use has two very big drawbacks: Backing up e-mail is exceedingly difficult, and you can’t search for e-mail messages across multiple clients.
MailStore Home solves both problems, since it imports messages from multiple mail systems and software programs, stores them in a central location on your hard disk, and lets you search through everything simultaneously. The search is exceedingly fast and quite sophisticated. For example, you can search by subject, message body, folder, and attachments. Once you import all the e-mail, you can also back it up by burning to a CD.
MailStore Home imports and backs up e-mail from Microsoft Outlook, Thunderbird, Windows Live Mail, and other programs. If you import from POP3 and IMAP accounts, some limitations apply–for example, you can import only your inbox. Additionally, you won’t be able to import Outlook .pst files directly; instead, you’ll have to import folders individually, which can take some time.
Those are minor quibbles, though. MailStore Home is a very good program for anyone who wants to search through multiple e-mail clients and services and back them all up.
Download MailStore Home | Price: Free
MailWasher Pro
MailWasher Pro works with virtually any e-mail software, and it’s configurable. You can create customized filters, such as blacklists and whitelists, for identifying spam. The software learns from you, so it gets smarter over time, and it does basic virus scanning too. You can also read mail within the program, so it works as a kind of mini e-mail client.
Download MailWasher Pro | Price: Free
ePrompter
ePrompter solves the problem neatly. It automatically checks all of your Web-based e-mail every 15 minutes and alerts you when you have new messages. You can have it monitor up to 16 different accounts. You don’t even have to log in to the different Web-based mail systems to see your inbox, read your messages, and respond to them–you can do all of that from directly within the program. You can delete mail, as well.
I had problems getting Hotmail to work with this software. If I identified it as Live Mail, it worked, but another time it wouldn’t. But ePrompter is free, and it works fine with other Web-based mail services, so it’s certainly worth a try.
Download ePrompter | Price: Free
POP Peeper
After a brief setup procedure for each account, POP Peeper checks your mail regularly and alerts you when new mail comes in. You can get video and audio alerts, and customize different sounds for each of your accounts. The utility is small enough to use as portable software–just install it on a USB thumb drive and carry it with you.
And it does more than just notify you when new mail comes in: You can read, create, and delete mail inside it, too. You can even send or open file attachments with it.
Download POP Peeper | Price: Free
Gmail and Outlook
Outlook is one of the most used e-mail clients on the planet, and Gmail is among the most used Web-based mail services. As to be expected, there’s plenty of software to help you work with each. The following downloads add nifty features to Gmail or Outlook.
gAttach
gAttach solves the problem. Install the software, and from then on, whenever you right-click a file and choose Send To, Mail Recipient, it will create an e-mail in Gmail and attach the file to it. You then open Gmail, finish creating the message, and send it on its way.
You can set the program up to log you in automatically whenever you attach a file, or you can log in manually via your browser.
If you run into problems with the program, you might not have set Gmail to be your default e-mail application. To fix that, go to gAttach’s options screen, choose the Computer & Internet tab, and click the Make Default button. If that doesn’t solve your problem, go to the gAttach FAQs page for more help.
Download gAttach | Price: Free
Gmail Notifier
Download Gmail Notifier | Price: Free
SyncMyCal
This little utility synchronizes your Google and Outlook calendars and offers many different options. You can fully synchronize the two in both directions, or synchronize only your Google calendar to your Outlook calendar, or vice versa. Other options let you select how many days, weeks, or months of your calendar to synchronize.
The free version of this software won’t perform synchronizations automatically; you’ll have to tell the program to do it. And if you want to synchronize more than seven days of your calendar, you’ll have to use the for-pay version.
Download SyncMyCal | Price: Free
SynchPST
This program will synchronize your .pst files so that you always have your latest messages on whichever PC you’re using. It does more, too, such as copying and synchronizing individual folders instead of entire .pst files. Note that the makers offer two versions of this program, a basic one (registration fee is $40) and a professional version (registration fee is $70). The professional edition can schedule automatic syncs, works with Microsoft Exchange, and has other extras.
Download SynchPST | Price: $40
Instant Messaging and Chat
Instant messaging and chat are more direct and interactive ways of communicating online. But they have limitations, as well–you can’t talk with people who use instant messaging software that’s incompatible with yours, for instance. We have help for that, as well as for other things, such as video chat.
Trillian
Trillian saves the day. Within a single interface, you can communicate with users of all the popular IM programs, including AIM, ICQ, IRC, MSN Messenger, and Yahoo Messenger. It also takes advantage of each program’s unique features, including file transfers and audio chats. In addition, it keeps a message history so you can review all of your conversations, and it provides plenty of other nice extras as well.
Be aware that when you install Trillian, it will install a free piece of software from The Weather Channel, as well as the Ask Toolbar for searching. Make sure to uncheck those options if you don’t want them.
Download Trillian | Price: Free
Pidgin
Pidgin has plenty of plug-ins that you can download to extend the software even further, giving you new functionality such as the ability to store notes about a specific buddy or to customize colors in the conversation windows.
Download Pidgin | Price: Free
Camfrog Video Chat
If you don’t have a Webcam, you can still view video-chat rooms. And you can talk in the chat rooms through your microphone and keyboard, even without a Webcam. The chat rooms themselves are varied, with many reserved for specific interests. Be aware, though, that quite a few video-chat rooms are X-rated, so anyone with children should think twice before downloading this software.
When you install the program, it will install the Yahoo Toolbar for Internet Explorer, plus WeFi software for locating wireless hot spots; if you don’t want them, remember to uncheck their boxes.
Download Camfrog Video Chat | Price: Free
PaltalkScene
In addition to participating in public rooms, you can create your own private rooms. The program also includes instant messaging for one-on-one chats. In the free version you get unlimited text and voice chat, but you can view only 10 seconds of video chat. If you want unlimited video, you’ll have to pay a monthly fee.
When you install PaltalkScene, it will install the Ask Toolbar for searching, so make sure to uncheck that option if you don’t want it installed.
Download PaltalkScene | Price: Free
IceChat
Even with this program, IRC can be challenging, but the IceChat Web site has plenty of help. Particularly useful is this basics page, which is an excellent introduction to IRC.
Download IceChat | Price: Free
Skype
If you’ve heard of Skype but are worried that it’s hard to set up, fret not. It will automatically recognize your headset, microphone, and speakers, so you don’t need to worry about configuration. To call another Skype user, just enter a user name, and you’re ready to go. You can also save a list of users, so calling them back is simple. To call landlines and cell phones, you need to set up an account and buy credit; whenever you make a call, you use some of that credit.
Skype also lets you video chat and text chat, and send SMS messages. The newest version of Skype features nifty integration with Firefox: With one click, you can call any phone number you see on a Web site.
Download Skype | Price: Free