Blair Hanley FrankU.S. Correspondent, IDG News Service

Blair Hanley Frank is primarily focused on the public cloud, productivity and operating systems businesses for the IDG News Service, and is based in San Francisco.

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2016's top trends in enterprise computing: Containers, bots, AI, and more

It's been a year of change in the enterprise software market. Here are some of the top trends from this year that we’ll likely still be talking about next year.

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Microsoft opens dataset for teaching computers to talk

Microsoft is trying to help create machines that can have conversations by releasing a new set of data for free.

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Zinc launches new tools for putting workers on blast

Zinc, a messaging platform for businesses, announced Friday that it is launching a set of new features aimed at helping desk-less workers get the most out of enterprise instant messaging.

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Evernote CEO: 'We let our users down' with privacy policy change

Evernote is going back to the drawing board and reversing course on a proposed privacy policy change that drew the ire of its users.

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Bye, privacy: Evernote will let its employees read your notes

Evernote is changing its privacy policy to let employees read its customers' notes, and they can't opt out.

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Docker open-sources key tools for running containers

Docker announced Wednesday that it is releasing a set of basic components for running containers as an open source project. Containerd, (pronounced container-dee) is the core container runtime that underpins the company’s Docker Engine software.

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Cortana gets IoT integration, support for third-party skills

Microsoft’s Cortana virtual assistant is getting a lot smarter. On Tuesday, the company announced a set of developer tools aimed at bringing it into the Internet of Things, and adding support for developers to build new functionality for it.

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Microsoft's new service turns FAQs into bots

Finding customer service help online can be a pain. Microsoft is aiming to help with that by making it easier to create intelligent bots that can answer common questions.

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Dear engineers: Please build friendly robots

Anyone who has read science fiction can tell you that killer robots are a problem. The Institute of Electrical and Electronics Engineers, better known as the IEEE, wants to do something about it.

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Cortana for iOS, Android now features quick access to common actions

Microsoft's Cortana virtual assistant is getting a facelift on iOS and Android aimed at making it more useful for users, and also bringing a bit of brightness to what's currently a rather dour interface.

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Microsoft wants to enable cellular PCs, but will carriers bite?

Microsoft is aiming to help users stay connected by supporting the installation of programmable SIM cards in PCs and Windows tablets and letting users purchase cellular data service though the Windows Store.

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Google and Slack deepen partnership in the face of Microsoft Teams

Slack and Google have vastly deepened their partnership roughly a month after Microsoft announced its competitor to the popular enterprise chat service.

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Microsoft's LinkedIn deal clears the EU, will close in the coming days

Microsoft’s mammoth acquisition of LinkedIn has just cleared the last hurdle in front of it, paving the way for the tech titan to buy the professional social network for $26.2 billion.

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Here’s how the Windows 10 Creators Update helps businesses

Microsoft revealed features that will help IT professionals in the major Windows 10 Creators Update due in early 2017.

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Dropbox boosts mobile productivity with offline folder support

Dropbox announced Tuesday that users of its mobile apps will soon be able to save files locally for use offline.