IT administrators managing a fleet of Skype for Business users will have an easier time of diagnosing and fixing problems that may arise for them. Microsoft unveiled the beta of a new Call Analytics Dashboard on Monday, which is supposed to provide admins with a diagnosis of what issues users are having on a call.
Microsoft has delayed the release of its tools for connecting other services to the Cortana virtual assistant, a decision that could cause it to lose ground in a crowded industry.
Microsoft’s push into the connected car market continued Wednesday when it unveiled a new patent licensing program aimed at crafting deals for carmakers and other companies.
LinkedIn wants to be its users’ professional news feed, and the company just launched a new feature aimed at providing them with a broad set of perspectives on relevant business news.
Trello is getting hooked into the entire Atlassian ecosystem with a series of integrations unveiled Wednesday. The new “power-ups” for the project management software connect it with BitBucket, Jira, HipChat and Confluence, to help customers get their work done more efficiently.
Slack’s international customers are now able to set channel names in their native tongue, thanks to an update the group chat service rolled out Thursday.
Google Home users got a surprise Thursday when their virtual assistants cheerily mentioned that the live-action remake of “Beauty and the Beast” is opening in theaters this weekend. The ad has since been pulled.
Oracle’s third quarter financial results continue to show that the company’s future is in the cloud. On Wednesday, the company reported massive growth in its software- and platform-as-a-service businesses, promising further gains as its customers do away with their data centers.
Developers interested in extending the capabilities of Amazon’s Alexa virtual assistant have some more free tools in their arsenal, thanks to a program the company announced Wednesday.
While Google Hangouts is making a shift to serve enterprise users, it won’t be vanishing for consumers.
Customers who have Reserved Instance contracts with Amazon Web Services will be able to subdivide some of their Linux and Unix virtual machine instances while maintaining their capacity discounts, thanks to pricing changes announced Monday.
Microsoft’s work chat app Teams hit general availability on Tuesday, as part of the company’s push to compete with Slack, HipChat, Google and other players in the group chat market.
One of the key messages out of Google Cloud Next last week: The company has gotten serious about serving enterprise customers in a way that meets their needs. A key component of that is a new set of support plans for customers of its cloud platform.
Microsoft gave its Cortana app for iOS a facelift Friday, replacing its old black and blue aesthetic with a new look that puts the assistant’s key features at users’ fingertips.
Google is letting its customers get a taste of its cloud for free, without a time limited trial. The company quietly launched a new “Always Free” tier on Thursday that lets people use small amounts of its public cloud services without charge, beyond the company’s limited-time trial.