Rich HeinSenior Managing Editor, CIO

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Rich Hein is senior managing editor and writer for CIO.com. He has worked in technology publishing since 2000. Most recently, Rich was Digital Web/SEO Specialist for the American Hotel & Lodging Educational Institute, serving as the liaison between the organization's marketing and IT departments. Previously, he was a Managing Editor at Internet.com/Quinstreet, where he ran several sites (including Developer.com and CodeGuru.com) during his 12-year tenure there.

Get New IT Pros Up to Speed Fast With This Onboarding Checklist

In a recent TekSystems survey, 1,500 IT leaders and 2,400 IT pros were polled on the importance of onboarding. When IT leaders were asked about onboarding's importance, the majority agreed that it's necessary but that many aren't doing it well.